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Medical receptionist
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Juniper Healthcare
Redding, CA (In Person)
$43,680 Salary, Full-Time
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Job Description
Medical receptionist Juniper Healthcare Redding, CA Job Details $19 - $23 an hour 1 day ago Full Job Description About us Juniper Healthcare is a geriatric-focused Medicare clinic built on a simple belief: older adults deserve healthcare that actually works for them. We keep our patient panels smaller than a traditional practice so our physicians and advanced practitioners have the time to deliver attentive, relationship-based care — not rushed appointments. "Our family takes care of your family." The role You are the first person our patients and their families encounter — in person, on the phone, and through our patient portal. In this role, you'll keep the front desk running smoothly, help patients feel genuinely welcomed, and support a clinical team that truly values what you do. What you'll do Greet patients and visitors warmly, creating a welcoming environment for our senior population and their caregiversAnswer and direct incoming calls promptly and professionallySchedule and confirm appointments for both in-person and telehealth visits; maintain accurate documentation in the EHRCollect and verify patient demographics, insurance information, and eligibilityMaintain confidential patient records in compliance with HIPAA regulationsProcess patient payments and handle membership program inquiriesCoordinate with clinical staff to support smooth patient flow throughout the dayComplete administrative duties including filing, faxing, and correspondence managementWhat we're looking for Required ✓Minimum 2 years of experience as a medical receptionist ✓Experience with Medicare billing and eligibility verification ✓Proficiency with electronic health record (EHR) systems and Microsoft Office ✓Strong communication skills and a patient, empathetic manner with older adults ✓Ability to multitask and stay organized in a fast-paced clinical environment Nice to have- Experience in a geriatric or Medicare Advantage clinic setting+Familiarity with telehealth platforms and remote visit workflowsWork environment This is an on-site position in our outpatient clinic. You will work alongside a close-knit team of physicians, advanced practitioners, and clinical support staff who are passionate about serving the Medicare population. We offer a supportive, mission-driven culture where front office staff are seen as essential to the care team — not just the people behind the desk.