Dental Front Office Lead Find Your Dental Home

Front Office Lead

• Find Your Dental Home Yucaipa, Highland, Redlands & Moreno Valley, CA | Private Practice Are you a natural leader who enjoys creating exceptional patient experiences, supporting team members, and helping a practice thrive?

At our privately owned dental practices, our Front Office Lead is much more than a scheduler or administrator. This role is the heart of the patient experience and serves as a leader for the front office team. We believe that when our team feels supported, appreciated, and empowered, they create an environment where patients feel welcomed, cared for, and confident in their dental care. If you're looking for a dental home where your leadership, communication, and organizational skills can make a meaningful impact, we'd love to meet you. Why Join Our Team We take pride in creating an environment where teamwork, respect, and accountability come first. Our culture is built on four core values: Communication. Education. Value. Commitment. These values guide every patient interaction and every team relationship. We believe a great team experience creates a great patient experience, and we're committed to supporting our employees through professional growth, continuing education, and strong leadership. What You'll Do As the Front Office Lead, you will oversee the daily workflow of the business office while creating a positive and productive environment for both patients and team members.

Your responsibilities include:

Leading and supporting the front office team to ensure smooth daily operations Creating a warm, welcoming environment for patients and team members Managing patient scheduling, confirmations, and filling openings caused by cancellations or schedule changes Greeting patients and ensuring an exceptional experience from check-in to check-out Answering phones and coordinating communication between patients, providers, insurance companies, sister offices, and specialists Monitoring office production goals on a daily, weekly, and monthly basis Communicating goals and motivating team members to contribute to the success of the practice Presenting treatment plans and discussing financial arrangements with patients Verifying insurance benefits and coordinating coverage for recommended treatment Managing accounts receivable and patient statements Submitting insurance claims and following up on outstanding claims Posting insurance payments and maintaining accurate patient accounts Managing payment arrangements and financing plans Maintaining accurate patient records and electronic charts Assisting with inventory management and office organization Supporting team training, coaching, and development Helping ensure compliance with office policies and regulatory requirements What You'll Bring 3-5 years of dental front office experience preferred High School Diploma or equivalent Leadership or supervisory experience preferred Strong knowledge of dental insurance, treatment planning, collections, and financial arrangements Experience with practice management software, including Modento or similar systems Excellent communication and interpersonal skills Strong organizational and multitasking abilities A positive attitude and team-first mindset Professionalism, dependability, and attention to detail A commitment to creating exceptional patient experiences Schedule Monday 9:00 AM

• 6:00 PM Tuesday 8:00 AM
• 5:00 PM Wednesday 7:00 AM
• 4:00 PM Thursday 8:00 AM
• 5:00 PM Friday 7:00 AM
• 1:00 PM Must be available to travel between Inland Empire locations as needed.

Compensation and Benefits Competitive pay based on experience Paid Time Off, Holidays, and Sick Leave 401(k) with employer contribution Dental insurance Employee discount Continuing education opportunities Professional development and leadership growth opportunities Supportive leadership team Modern, technology-driven offices Stable schedule with a focus on work-life balance Our Culture We believe that people do their best work when they feel valued and supported. Our goal is to create an environment where team members enjoy coming to work, patients feel genuinely cared for, and everyone works together toward a common purpose. If you're an experienced dental professional looking for a leadership opportunity with a growing private practice that values teamwork, accountability, and patient care, this could be the perfect fit. Apply today and find your dental home. Benefits 401(k) 401(k) matching Dental insurance Employee discount Paid sick time Paid time off

Work Location:

In person

Pay:

From $26.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Paid time off

Work Location:

In person