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Medical Receptionist
Job
Robert Half
Riverside, CA (In Person)
Full-Time
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Job Description
We are looking for a welcoming and organized Medical Receptionist to support a busy healthcare office. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys helping patients, managing front desk activity, and keeping daily operations running smoothly. The person in this role will serve as a key point of contact for patients while handling scheduling, payment collection, and administrative coordination with care and attention to detail.
Responsibilities:
- Welcome patients and visitors with a courteous, attentive approach and assist them during check-in and arrival.
- Answer incoming phone calls, determine the nature of each inquiry, and connect callers to the appropriate staff or resource.
- Collect co-pays and other patient payments accurately while maintaining clear front desk records.
- Review insurance details with patients and confirm coverage information before or during appointments.
- Arrange patient visits, update the appointment calendar, and help manage changes or follow-up scheduling needs.
- Maintain complete and accurate patient information in office records and support general administrative tasks throughout the day.
- Assist with routine front office coordination to help the clinic operate efficiently during busy periods.
- Provide support with basic reception and patient service duties while adapting to office procedures and training as needed.