Medical Front Desk Clerk

Overview We are seeking a dedicated and organized Front Desk Clerk to join our Ophthalmology and Optometry team. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing various administrative tasks. This role requires an understanding of medical terminology, insurance processes, and front desk operations to ensure a smooth patient experience. This is an excellent opportunity for a motivated individual who is passionate about providing exceptional customer service. Responsibilities

• Greet and assist patients upon arrival, ensuring a welcoming environment.
• Manage patient check-in and check-out processes efficiently.
• Perform insurance verification and collect necessary payments.
• Maintain accurate patient records. Stay up to date with new procedures and protocols and adapt to changes in the Ophthalmology/Optometry industry.
• Utilize medical software systems
• Experience in Epic is a plus.
• Handle clerical duties such as filing, data entry, and answering phone calls.
• Assist the billing manager with medical collections as needed.
• Collaborate with healthcare providers to ensure seamless communication regarding patient care. Skills
• Proficiency in medical administrative support with experience in front desk operations.
• Familiarity with insurance verification processes and ICD-10 coding is preferred.
• Strong organizational skills with attention to detail in managing patient records and documentation.
• Excellent communication skills to interact effectively with patients and staff.
• Ability to work independently while also being a team player in a fast-paced environment.
• Experience with clerical tasks and office management is essential.

Join our team as a Front Desk Clerk, where you will play a vital role in enhancing the patient experience through your expertise and compassionate service!

Job Type:

Full-time Pay:

$18.00

• $21.

00 per hour

Benefits:

401(k) matching Bereavement leave Continuing education credits Dental insurance Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Uniform allowance Vision insurance

Experience:

Medical Front Desk :

3 years (Preferred) Ability to

Commute:

Sacramento, CA 95825 (Required) Ability to

Relocate:

Sacramento, CA 95825: Relocate before starting work (Required)

Work Location:

In person