Front Desk

Front Desk Dental Studio SF San Francisco, CA Job Details Full-time $24 - $25 an hour 15 hours ago Qualifications Record keeping Insurance verification Electronic health records (EHR) management Phone communication Dental receptionist Maintaining patient confidentiality Greeting customers HIPAA Mid-level Medical scheduling Administrative experience Medical administrative support Medical records Task prioritization Organizational skills Patient interaction Clerical experience Managing patient records 2 years Healthcare compliance Communication skills Medical receptionist Client interaction via phone calls Full Job Description Dental Front Desk Dental Studio SF - San Francisco, CA Join our team as a Front Desk Agent and be part of a dynamic dental practice dedicated to providing exceptional patient service. As a Front Desk Agent, you will play a crucial role in ensuring smooth operations at the front desk while delivering excellent customer service to patients.

Schedule:

Tuesday-Thursday 7:45am-5:00pm

Duties:

Greet and welcome patients and visitors in a friendly and professional manner Register new patients and update existing patient information in the system Schedule appointments and manage the appointment calendar Complete recalls/call backs Answer phone calls, respond to inquiries, and direct calls to appropriate staff members Verify insurance coverage and assist with insurance billing processes Maintain patient records and ensure confidentiality of sensitive information Collect payments Provide administrative support to medical staff as needed Follow HIPAA guidelines to ensure patient privacy and data security

Experience:

2+ years previous experience as a front desk agent, medical receptionist, or dental receptionist Proficiency in using identalsoft or similar medical records systems is a plus Excellent communication skills, both verbal and written Strong attention to detail and organizational abilities Ability to multitask and prioritize tasks effectively in a fast-paced environment Knowledge of HIPAA regulations and compliance requirements Experience with electronic medical record systems is a bonus