Medical Receptionist

Medical Receptionist Joy & Laughter Developmental Therapy - 4.2 San Jose, CA Job Details Full-time $21 - $25 an hour 1 hour ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Professional development assistance Opportunities for advancement Flexible schedule Life insurance Qualifications Spanish Customer communication Teamwork HIPAA compliance HIPAA Administrative experience Bachelor's degree Communications Productivity software Technical Proficiency Full Job Description Are you looking for more than just a job, but a place to lead, grow, and have an impact? At Joy & Laughter Developmental Therapy, we're growing—and we're searching for a compassionate, organized, and committed Customer Service Associate to help us deliver the highest-quality experience to the families we serve. If you're someone who thrives in leadership, loves creating smooth and efficient systems, and enjoys mentoring a team—this could be your next step. Whether you're highly experienced or ready to take the next leap in your management career, we'd love to meet you.

What You'll Do:

Provide exceptional customer service to families, ensuring concerns are addressed quickly and compassionately Ensure smooth coordination of all administrative functions: Reception Scheduling Intakes Authorizations & verifications Charts and documentation

What We're Looking For:

A caring, consistent, organized teammate with excellent communication skills Someone who enjoys solving problems, supporting others, and improving systems High attention to detail with a fast-paced environment Strong technology skills and willingness to learn new platforms Able to multitask and manage competing priorities with professionalism and focus

Qualifications:

Required 1+ year administrative experience Understanding of medical/legal compliance; HIPAA training Proficient in

Microsoft Office & Google Suite Preferred Bilingual:

Spanish, Mandarin, or Vietnamese Bachelor's degree in Business, Communications, or related field Why Join Our Team? Opportunities for advancement Supportive, collaborative work environment A mission-driven team making a difference for families

Benefits:

401(k) 401(k) matching Health, dental, and vision insurance Life insurance Flexible schedule Paid time off Opportunities for advancement Professional development assistance

About Us:

At JLD Therapy, we do things differently. Founded in 2012, our mission has always been to build a place where therapists, staff, parents, and children can all thrive. We serve hundreds of weekly visits, operate with a high level of inter-team collaboration, and have been named to the Inc. 5000 list three years in a row for our growth. Our culture is built on compassion, communication, and collaboration—and we're looking for others who share these values. Sound Like a Fit?

Email:

Call:

(408) 337-2727 Learn more: www.jldtherapy.com/join-our-team Or click "" and start a conversation with us!

Job Type:

Full-time Work Location:

In person

Job Type:

Full-time Pay:

$21.00 - $25.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Language:

Spanish (Preferred)

Work Location:

In person