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Receptionist (Dental)
Job
AACI
San Jose, CA (In Person)
$49,920 Salary, Full-Time
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Job Description
Receptionist (Dental) 2400 Moorpark Avenue, Suite 300 - San Jose, CA 95128 Apply Overview Salary Range $23.00 - $25.00 Hourly Position Type Full Time Apply Dental Front Desk Receptionist The Dental Front Desk Receptionist is responsible for answering, telephone calls; scheduling, rescheduling and canceling of appointments; registering patients; answering patient questions; assisting with referral process and checking insurance eligibility. Duties and Responsibilities Answer all incoming calls and properly route calls via appropriate transfer, message taking, or follow-up and return call, routinely check the queue to monitor number of calls on-hold. Efficiently and accurately schedule, reschedule and/or cancel dental appointments Check insurance and verifies eligibility information. Collect payments from patients in accordance with AACIs policies of handling cash. Assist with referral process and resolves patient inquiries, complaints or concerns regarding their accounts or appointments. Provides administrative support to the Dental Program Manager. Provides information regarding Covered California outreach and enrollment. Communicate with direct supervisor regularly on the status of operations, patient access, medical records, insurance coverage updates and any other related issues. Complete other duties and related projects as assigned.