Front Desk Check Out / Check In

Join Our Team as a Checkout Coordinator! Are you a highly organized, friendly, and detail-oriented individual looking for a rewarding role in a professional healthcare environment? Our busy optometry office is looking for a dedicated Checkout Coordinator to be the final point of contact for our patients.

Key Responsibilities:

Financial Transactions:

Accurately process payments for services, glasses, and contact lenses (cash, credit card, insurance co-pays). Post charges and payments into practice management system.

Scheduling:

Book appointments including exams, follow-ups by answering phones, text messages, and manage the doctor's schedule efficiently. Look up insurance benefits for patients including VSP and Eyemed.

Referrals :

Calling other providers to schedule referrals.

Billing:

Bill VSP and Eyemed vision plans

Patient Education:

Clearly explain billing statements, insurance benefits, and post-visit instructions.

Records Management:

Ensure all patient charts and electronic health records are accurate and complete at the time of checkout. E-mail itemized receipts and patient correspondence.

Customer Service:

Provide exceptional service, answer patient questions, and resolve billing concerns with professionalism and empathy.

Closing:

End of Day Reconciliation Be a

Team Player:

Support other staff

Check-in Patients Ideal Candidate Profile:

Prior experience in a medical, dental, or optometry office is a strong plus . Excellent communication and interpersonal skills . Proficiency with electronic health records (EHR) and billing software. Highly organized with a proven ability to multitask in a fast-paced setting. A positive attitude and a commitment to patient satisfaction.

We Offer:

Competitive salary and benefits package. Positive, supportive team environment. Opportunities for professional growth and training. Generous vision benefits for you and your family.

Job Type:

Full-time Benefits:

401(k) 401(k) matching Health insurance Paid time off

Experience:

Medical receptionist: 2 years (Required) Ability to

Relocate:

San Ramon, CA 94583: Relocate before starting work (Required)

Work Location:

In person