Dental Front Desk

Overview Join our dynamic dental practice as a Dental Front Desk Specialist, where your energetic and welcoming attitude will set the tone for an exceptional patient experience. In this vital role, you will serve as the first point of contact for patients, managing appointments, insurance verifications, and medical records with precision and professionalism. Your proactive approach will ensure smooth clinic operations and foster a friendly environment that keeps patients coming back. This position offers an exciting opportunity to be part of a team dedicated to delivering top-quality dental care while honing your administrative skills. Responsibilities Greet patients warmly and provide excellent customer service, ensuring a positive first impression. Schedule appointments efficiently using dental practice management software Dentrix. Verify insurance coverage and benefits, including Medicare and private plans, ensuring accurate billing and coding. Manage patient check-in and check-out processes, including collecting payments Review and process documentation such as treatment plans and medical histories while maintaining HIPAA compliance. Handle multi-line phone systems with professional phone etiquette; answer inquiries promptly. Perform clerical duties including filing, data entry (10 key typing), faxing, scanning, and maintaining organized medical records. Conduct insurance verification and authorization procedures to facilitate smooth billing cycles. Support medical administrative tasks such as appointment reminders, patient intake forms, and documentation review to ensure accuracy. Collaborate with clinical staff to coordinate patient flow and assist with front desk operations during busy periods. Skills Proven experience in a dental or medical office environment with strong knowledge of dental terminology. Familiarity to Dentrix, ability to navigate this platform efficiently. Expertise in insurance verification processes including Medicare, and medical billing procedures. Excellent computer skills with proficiency in Microsoft Office Suite (Word, Excel) and office management software. Strong organizational skills with attention to detail for documentation review and accurate record keeping. Exceptional customer service abilities coupled with professional phone etiquette; bilingual skills are a plus for serving diverse patient populations. Ability to handle multiple tasks simultaneously while maintaining a friendly demeanor in a fast-paced environment. Knowledge of dental terminology and clinic experience preferred; prior front desk or administrative support experience is highly valued. Join us in creating a welcoming atmosphere where patients feel cared for from their first call to their final appointment!

Pay:

$25.00 - $32.00 per hour

Benefits:

Paid sick time Retirement plan

Work Location:

In person