Medical Receptionist

Overview We are seeking a dedicated and detail-oriented Medical Receptionist to join our healthcare team. The ideal candidate will possess strong administrative skills, excellent communication abilities, and a comprehensive understanding of medical office operations. As a Medical Receptionist, you will serve as the first point of contact for patients, ensuring smooth clinic flow, accurate documentation, and efficient handling of administrative tasks. Your role is vital in providing exceptional patient service while maintaining compliance with healthcare regulations and confidentiality standards. Responsibilities Greet patients warmly upon arrival, verify insurance information, and assist with patient intake procedures. Schedule appointments accurately using electronic health record (EHR) systems such as Epic, Meditech, or Athenahealth. Manage multi-line phone systems with professionalism, demonstrating excellent phone etiquette and clear communication. Verify insurance coverage and perform insurance eligibility checks in compliance with HIPAA regulations. Collect and process payments, including copays and medical collections, ensuring accurate documentation of transactions. Maintain organized medical records and ensure proper filing of patient documentation in accordance with health information management standards. Review clinical documentation for completeness and accuracy, supporting providers with medical coding including CPT, ICD-9, ICD-10, and ICD coding. Assist with billing procedures related to Medicare and other insurance providers while adhering to federal regulations. Support front desk operations by managing patient flow, appointment reminders, and follow-up scheduling. Utilize computer skills to update patient information in EMR systems such as eClinicalWorks or Dentrix efficiently. Skills Extensive experience with medical office management software including Epic, Meditech, Athenahealth, Eaglesoft, Dentrix, or similar EMR/EHR systems. Strong knowledge of medical terminology, CPT coding, ICD coding (ICD-9/ICD-10), and medical billing processes. Familiarity with HIPAA compliance standards to ensure patient confidentiality and data security. Proven ability to handle insurance verification processes effectively for various plans including Medicare. Excellent organizational skills for managing medical records, filing systems, and documentation review tasks. Exceptional customer service skills combined with professional phone etiquette and interpersonal communication abilities. Bilingual capabilities are highly desirable to serve diverse patient populations effectively. Prior clinic or dental office experience is preferred to understand specific workflows and terminology. Join our team as a Medical Receptionist to provide outstanding administrative support that enhances patient care experiences while ensuring operational excellence within our Cancer Care facility! •

Pay:

$24.00 - $27.00 per hour

Benefits:

403(b) Dental insurance Employee assistance program Flexible spending account Free flu shots Free parking Health insurance Life insurance Paid orientation Paid sick time Paid time off Retirement plan Vision insurance

Work Location:

In person