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Dental Receptionist
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Washington Dental Group
Whittier, CA (In Person)
$54,080 Salary, Full-Time
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Job Description
Job Summary We are seeking a dynamic and organized Dental Receptionist to join our vibrant dental team! In this essential role, you will be the welcoming face of our practice, managing patient interactions with professionalism and warmth. Your primary responsibilities include scheduling appointments, verifying insurance coverage, maintaining accurate medical and dental records, and ensuring smooth front desk operations. The ideal candidate is energetic, detail-oriented, and passionate about delivering exceptional patient service while supporting efficient clinic workflows. This paid position offers an exciting opportunity to grow within a busy dental environment while making a positive impact on patients' oral health journeys. Responsibilities Greet patients warmly and manage check-in/check-out procedures with excellent customer service skills Schedule appointments accurately using dental practice management software such as Dentrix or Eaglesoft Verify insurance benefits, process claims, and handle billing using systems like Meditech, Epic, or Athenahealth Maintain and update electronic health records (EHR) systems ensuring compliance with HIPAA and clinical confidentiality policies Assist with insurance verification, pre-authorizations, and documentation review for accurate billing and coding Answer multi-line phone systems professionally, providing information and scheduling support while demonstrating strong phone etiquette Manage administrative tasks including filing, data entry (10 key typing), and maintaining organized medical records Experience Prior experience working as a medical or dental receptionist in a clinical setting is highly preferred Familiarity with dental terminology, CPT coding (Current Procedural Terminology), ICD-9/10 coding (International Classification of Diseases), and medical billing practices Proficiency in electronic health record (EHR) management systems such as Dentrix, Eaglesoft, eClinicalWorks, or similar platforms Knowledge of health insurance processes including Medicare, Medicaid, and private insurers' procedures Strong computer skills with Microsoft Office Suite (Word, Excel) and experience managing office equipment like multi-line phones and filing systems Bilingual abilities are a plus to effectively serve diverse patient populations Previous clinic or hospital experience demonstrating excellent patient service skills and office management capabilities Join us to be part of a dedicated team committed to delivering outstanding dental care! We value energetic professionals who thrive in fast-paced environments and are eager to support patients through every step of their oral health journey. This is a paid opportunity designed to foster your growth in the healthcare administrative field while making a meaningful difference in our community.