Medical Spa Front Desk Coordinator

Medical Spa Front Desk Coordinator Always Beautiful Medspa Aurora, CO Job Details Full-time $20

• $23 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Qualifications Interpersonal skills Sales Customer service Data entry in Excel Organizational skills Computer skills Typing Phone etiquette Med spa experience Full Job Description Medical Spa Front Desk Coordinator Always Beautiful Medspa | Aurora, CO Full-Time | Competitive Pay + Bonuses + Employee Treatments At Always Beautiful Medspa, we are passionate about helping people feel better about themselves every day when they look in the mirror.

We are looking for a polished, positive, and motivated Front Desk Coordinator to join our growing team. This is not a traditional receptionist role. We are seeking someone with strong communication skills, a professional phone presence, emotional maturity, a growth mindset, and the ability to bring calm, positive energy into a fast-paced environment every day. The right person is resilient, self-accountable, solution-oriented, and naturally goes above and beyond without needing constant direction. We are a high-standard, system-driven practice. We value people who take ownership, follow through, adapt quickly, and genuinely care about creating an exceptional patient experience.

Responsibilities:

Greet and check in patients with warmth, professionalism, and confidence Answer incoming calls with excellent phone etiquette and strong communication skills Schedule appointments strategically to support provider productivity and patient retention Respond to patient inquiries and help guide patients through treatments, pricing, memberships, and promotions Help credential our practice by confidently communicating our expertise, reputation, and standards of care Maintain accurate patient records, documentation, and payments Follow SOPs and workflows consistently and efficiently Support daily front office organization, cleanliness, inventory, and administrative tasks Work closely with providers and team members to create a seamless luxury patient experience

Qualifications:

Previous customer service, sales, or front desk experience required Experience in medical aesthetics, beauty, skincare, wellness, or hospitality required Strong computer skills and ability to learn software systems quickly Comfortable multitasking in a fast-paced environment Strong typing and organizational skills (45+ WPM preferred) Excellent verbal and written communication skills Professional appearance and polished demeanor Ability to receive feedback professionally and implement changes quickly

You'll Thrive Here If You:

Naturally bring positive energy and professionalism into a room Are resilient and able to stay calm under pressure Take accountability instead of making excuses Have a strong work ethic and consistently look for ways to help Are coachable and eager to grow personally and professionally Enjoy connecting with people and making them feel valued Take pride in doing things thoroughly and correctly Are passionate about the medical aesthetics industry and luxury patient care

To Apply:

Please submit your resume along with a short written response or video answering the following: 1. Tell us about a time you received constructive feedback. What was your response, and what did you change afterward? 2. In fast-paced environments, things can go wrong quickly. Describe a stressful work situation and how you handled it. 3. What does "going above and beyond" mean to you in customer service? 4. When a workplace becomes busy or challenging, what helps you maintain a positive attitude? 5. Describe the type of work environment where you perform your best. 6. What kind of coworker frustrates you most and why? Video Introduction Request At Always Beautiful Medspa, patient experience and energy matter deeply to us. A short introductory video is strongly encouraged so we can get to know you beyond your resume. Please submit a 1-2 minute video sharing: What excites you about the medical aesthetics industry What you believe creates an exceptional patient experience How you contribute positive energy and professionalism in the workplace This does not need to be formal or professionally edited. We are simply looking to learn more about your communication style, presence, and personality.

Pay:

$20.00

• $23.

00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance Application Question(s): Do you have experience working in medical aesthetics (injectables, skincare, lasers, etc.)? If yes, please explain. When a workplace becomes busy or challenging, what helps you maintain a positive attitude? Describe the type of work environment where you perform your best. What does "going above and beyond" mean to you in customer service? This job is full time within the days and hours of Tuesday thru Friday 9am-5pm and Saturday 9am-4pm. No exceptions. Are you available consistently at these times?

Video Introduction Request:

At Always Beautiful Medspa, patient experience and energy matter deeply to us. A short introductory video is strongly encouraged so we can get to know you beyond your resume. This does not need to be formal or professionally edited. We are simply looking to learn more about your communication style, presence, and personality. Please submit a 1-2 minute video sharing:

• What excites you about the medical aesthetics industry.
• What makes you a strong fit for a fast-paced, high-standard environment.
• How you contribute positive energy, accountability, and an excellent patient experience in the workplace.

Work Location:

In person