Front Desk Medical Receptionist

We are looking for a full-time front office receptionist! If making a positive impact in the lives of others is on your daily to-do list, you will love working with our small but mighty team. This is an incredible opportunity to join us in caring for our little patients. The right candidate will bring excellent customer service and appropriate skills to their role Some of your responsibilities will include: Promptly and professionally answers telephone calls. Routes calls appropriately, offering voice mail or redirection of calls as necessary. Greets patients and assists them as appropriate. Explains financial requirements to the patients or responsible parties and collects copays as required. Answers telephone screens calls, takes messages, and provides information. Obtains, verifies, and updates patient information, including insurance coverage, and provides support services to patients and medical staff. Requests, locates, sends and receives patient medical records. Schedules appointments for patients either by phone when they call or in person after an office visit. Ensures updates (e.g. cancellations or additions) are input daily into master schedule. Use customer service principles and techniques to deal with patients calmly and pleasantly.

Qualifications:

High school diploma or equivalent preferred Previous experience in a medical office or customer service role preferred Strong interpersonal and communication skills Proficiency with scheduling software and general office technology Ability to maintain confidentiality and adhere to HIPAA regulations Detail-oriented with excellent organizational skills

Workdays:

Monday - Friday Some Saturdays, additional pay applies

Some Evening Hours Additional Information:

This position complies with all applicable Colorado and Federal employment regulations, including: Equal Pay for

Equal Work Act:

We provide clear and transparent disclosure of compensation and benefits to ensure pay equity across all roles. Job Application Fairness Act (JAFA): We do not request age- identifying information such as birth dates or graduation years. Applicants are encouraged to omit or redact this information from the application materials. Band the

Box Legislation:

We do not inquire about an applicant's criminal history during the initial stages of the hiring process.

Social Medical Privacy Laws:

We respect your privacy and will never request access to personal social media accounts or login credentials. Altitude Pediatrics LLC is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability status, protected veteran status, marriage status, or any other characteristic protected by law. How to

Apply:

Please submit your resume. Americans with Disabilities Act (ADA): We are committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and employment process. If you require assistance or accommodations, please contact us directly 970-609-7337.

Job Type:

Full-time Pay:

From $16.50 per hour

Benefits:

401(k) Health insurance Paid time off Application Question(s): What experience do you have that aligns with the Front Office Receptionist duties of the role? Describe a time when you faced a particularly demanding situation such as an emergency, or deadline, How did you decide what to do first? Second? Last?

Required:

Please list a minimum of 3 professional references (Name, Affiliation, and Contact Information). Please do not list family members as references. This is a full-time, Monday - Friday position, with a required Saturday shift rotation. Are you able to work the required hours? Please provide three dates and times that you are available for an in-person interview.

Education:

High school or equivalent (Required)

Experience:

Medical office: 1 year (Preferred) Customer service: 1 year (Preferred) Medical scheduling: 1 year (Preferred)

License/Certification:

Driver's License (Required) Ability to

Commute:

Grand Junction, CO 81505 (Required) Ability to

Relocate:

Grand Junction, CO 81505: Relocate before starting work (Required)

Work Location:

In person