Bilingual Front Desk Receptionist Cardiology Practice

Bilingual Front Desk Receptionist - Cardiology Practice Advanced Heart And Vein Center - 5.0 Thornton, CO Job Details Full-time From $19 an hour 10 hours ago Benefits Free parking Paid training AD&D insurance Disability insurance Health insurance Dental insurance 401(k) Flexible spending account Paid time off Dependent health insurance coverage Vision insurance 401(k) matching Bereavement leave Life insurance Retirement plan Paid sick time Pet insurance Qualifications Collaborate with healthcare professionals Record keeping Spanish Teamwork Patient flow optimization Electronic health records (EHR) management Phone communication Intake Greeting customers English Clinic experience Medical scheduling Medical administrative support Medical records Attention to detail Cardiology Organizational skills Computer skills Internal medicine Multi-line phone systems Patient interaction Medical administrative support experience (1-2 years) Managing patient records Working with individuals with language barriers Medical receptionist Entry level Client interaction via phone calls Full Job Description Job Summary We are seeking a professional, friendly, and detail-oriented bilingual (Spanish/English) Front Desk Receptionist to join our busy cardiology practice. As the first point of contact for our patients, this role is essential in creating a calm, compassionate, and well-organized patient experience. The ideal candidate communicates clearly in both languages, remains calm under pressure, and understands the importance of accuracy and discretion in specialty medical care. Key Responsibilities Greet and check in patients in a warm, professional, and reassuring manner Communicate fluently in both English and Spanish with patients and families Answer and manage a high volume of incoming calls with excellent phone etiquette Schedule cardiology appointments efficiently (consults, testing, follow-ups, procedures) across multiple provider calendars Assist Spanish-speaking patients with forms, instructions, and appointment coordination Communicate clearly with clinical staff to ensure smooth patient flow and timely care Verify demographic information and assist with basic patient intake needs Maintain organized patient records and office documentation Provide support to a diverse patient population with professionalism, patience, and empathy Qualifications & Experience Fluent in both Spanish and English (required) Previous experience as a medical receptionist or front desk staff in a healthcare setting required Experience in a specialty practice (cardiology, vascular, internal medicine) preferred Strong organizational skills and attention to detail in a high-volume environment Ability to multitask, prioritize, and remain calm in a busy clinical setting Ability to work independently and collaboratively within a team Experience with EMR systems such as eCW, Epic, or similar preferred Proficiency with multi-line phone systems and standard computer applications Why Join Our Team? You'll be part of a dedicated cardiology team focused on delivering exceptional, compassionate care. We value teamwork, professionalism, and clear communication — and we recognize how critical bilingual staff are to patient safety and experience. If you are bilingual, organized, and passionate about helping patients feel supported from the first hello, we'd love to hear from you !

Job Type:

Full-time Pay:

From $19.00 per hour

Benefits:

401(k) 401(k) matching AD&D insurance Bereavement leave Dental insurance Dependent health insurance coverage Disability insurance Flexible spending account Free parking Health insurance Life insurance Paid sick time Paid time off Paid training Pet insurance Retirement plan Vision insurance

Experience:

Medical receptionist: 1 year (Required)

Language:

Spanish (Required)

Work Location:

In person