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Clinical Receptionist
Job
Actalent
New Haven, CT (In Person)
$54,527 Salary, Full-Time
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Job Description
Clinical Receptionist - Make a Difference in Patient Care—Join Our Team! We're looking for a highly organized, patient-focused Clinical Receptionist to be the welcoming face and scheduling expert of our healthcare team. In this fast-paced and rewarding role, you'll play a vital part in ensuring patients receive timely, seamless care while supporting providers with efficient coordination of procedures. If you thrive in a collaborative environment, enjoy helping people, and bring strong attention to detail, this is an exciting opportunity to grow your career in healthcare administration. What You'll Do Coordinate and schedule endoscopic procedures and patient appointments with precision and efficiency Partner with physicians, nurses, and clinical staff to optimize scheduling and ensure smooth daily operations Serve as a trusted point of contact for patients—providing appointment details, preparation instructions, and answers to questions Maintain accurate, up-to-date records within the electronic health record (EHR) system Verify insurance coverage and secure necessary authorizations to streamline patient visits Manage schedule changes—including cancellations and rescheduling—while minimizing disruption Collaborate with the billing team to support accurate coding and timely processing Deliver exceptional customer service, creating a positive and professional patient experience Stay aligned with all healthcare regulations and organizational policies Support additional administrative tasks as needed to keep the office running smoothly What You Bring 2+ years of experience in a medical receptionist or similar role Hands-on experience with EMR systems (Epic preferred) Strong communication skills and the ability to multitask in a dynamic environment A team-oriented mindset with a commitment to high-quality patient care Work Environment This is an on-site position in a professional healthcare setting, offering a collaborative atmosphere where your contributions directly impact patient care. The role requires availability between 8:00 AM and 6:00 PM, totaling 37.5 hours per week, with flexibility in scheduling within those hours. Why Join Us? Be part of a dedicated team that truly values patient care and teamwork Grow your skills in a supportive, professional environment Play a meaningful role in improving patients' healthcare experiences every day Job Type & Location This is a Contract position based out of New Haven, CT. Pay and Benefits The pay range for this position is $24.00 - $28.43/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in New Haven,CT.