Dental Frontdesk coordinator

ABOUT OUR PRACTICE

We are a patient-centered dental practice in Dover, Delaware, dedicated to making quality care accessible and welcoming for every patient. We are growing — and we are looking for a motivated, ambitious coordinator who wants to be more than a receptionist. You will be the first impression of our practice and a key driver of our success.

THE ROLE

This position is the heartbeat of our front office. You will guide patients through their care journey, eliminate financial barriers, and keep daily operations running smoothly. We invest in people who invest in themselves — there is genuine opportunity for advancement for the right person.

WHAT YOU WILL DO

Present treatment plans clearly and confidently — helping every patient understand their options and move forward Assist patients in qualifying for third-party financing so money is never a barrier to care Manage a high-volume front desk: incoming calls, scheduling, reappointments, and collections Coordinate patient flow with the doctor's schedule for maximum daily efficiency Verify insurance coverage, resolve billing issues, and follow up on outstanding balances Create a warm, professional atmosphere where every patient feels genuinely welcomed Support practice growth through proactive, positive administrative and patient care procedures

YOU ARE A GREAT FIT IF

YOU... Have dental or medical front office experience (preferred but not required) Communicate naturally — you make complex topics feel simple and approachable Are confident presenting treatment plans and comfortable asking for a patient commitment Thrive in a busy environment and juggle multiple tasks without losing focus Are self-directed — you produce results without needing to be micromanaged Think in outcomes, not just tasks — you measure your day by what you accomplished Bring positive energy and professionalism every single day

SKILLS WE ARE LOOKING FOR

Strong verbal communication — professional, warm, and persuasive Organized and systematic with excellent follow-through Ability to think quickly and handle unexpected situations calmly Self-confident with a positive, can-do attitude Dental software or insurance billing experience is a plus

COMPENSATION AND BENEFITS

$18 - $26 per hour based on experience and performance Paid holidays and paid vacation time Health and dental insurance 401(k) retirement plan Direct deposit Advancement opportunities within the practice

Job Type:

Full-time Pay:

From $18.00 per hour Application Question(s): Why you are looking for new position? Why you think you will be good fit for this position? If you offered this position how soon you can start? How much hourly wage you are looking from this positon?

Work Location:

In person