Bilingual Medical Front Office Coordinator

Bilingual Medical Front Office Coordinator (3+ Years Experience Required)

JC Wellness & Primary Care Altamonte Springs, FL Job Type:

Full-Time (Part-Time considered)

Compensation:

Competitive pay based on experience

About JC Wellness & Primary Care:

At JC Wellness & Primary Care, we believe healthcare should be personalized, accessible, and focused on improving the overall health and well-being of every patient. We provide primary care, wellness services, chronic disease management, medically managed weight loss, Direct Primary Care (DPC), telehealth services, and preventive care designed to help patients achieve their health goals. We are seeking an experienced and compassionate Bilingual Medical Front Office Coordinator to join our growing team. This role serves as the first point of contact for our patients and plays a critical role in creating an exceptional patient experience from the moment a patient walks through our doors. The ideal candidate is highly organized, professional, personable, and thrives in a fast-paced healthcare environment. Responsibilities Greet and welcome patients with a warm, professional, and friendly demeanor Serve as the primary point of contact for patients in person and by phone Schedule, confirm, and manage patient appointments Verify insurance benefits and collect co-pays and payments Register new patients and update demographic and insurance information Answer patient questions and direct inquiries appropriately Manage incoming calls, messages, and patient communications Coordinate patient flow and assist in maintaining efficient office operations Process referrals, medical records requests, and authorizations as needed Assist with patient follow-up and appointment reminders Maintain accurate patient information in EMR systems Support telehealth scheduling and coordination Ensure patient confidentiality and compliance with HIPAA requirements Provide outstanding customer service and foster a positive patient experience

Qualifications Required:

Minimum 3 years of experience in a medical front office, healthcare administration, or medical receptionist role Bilingual (English/Spanish) required High school diploma or equivalent Experience with medical scheduling systems and EMR platforms Strong customer service and communication skills Experience verifying insurance and handling patient registration Excellent multitasking and organizational abilities Strong attention to detail and professionalism

Preferred:

Experience in primary care, family medicine, wellness, or medical weight management Knowledge of insurance verification, referrals, and prior authorization processes Experience with Direct Primary Care or concierge medicine models Medical terminology knowledge What We're Looking For We want someone who: ✔ Creates an exceptional patient experience✔ Is proactive and takes initiative✔ Communicates effectively and professionally✔ Thrives in a fast-paced environment✔ Is dependable, organized, and team-oriented✔ Shares our passion for helping patients improve their health and quality of life Benefits Competitive compensation based on experience Professional development and growth opportunities Supportive and collaborative work environment Opportunity to grow with a rapidly expanding healthcare practice Meaningful work helping improve the lives of patients

To Apply:

Please submit your résumé and a brief introduction explaining why you would be a great fit for JC Wellness & Primary Care.

Job Type:

Part-time Pay:

$17.00 - $19.00 per hour

Benefits:

Employee discount Flexible schedule On-the-job training Paid orientation Paid training Wellness program

Work Location:

In person