Medical Front Desk Receptionist

Medical Front Desk Receptionist Boca Orthopedic & Chiropractic Associates Boca Raton, FL Job Details Part-time $16 - $18 an hour 15 hours ago Qualifications Bilingual Spanish Phone communication Customer service Writing skills Medical office experience Employee relationship building English Scanning High school diploma or GED Fax machines Healthcare privacy protection Computer skills Document imaging Productivity software Faxing Grammar Experience Medical terminology Full Job Description Chiropractic/Medical office seeking motivated and dependable individual for part-time, (approximately 25+ hours/week) employment in our front office.

PRIMARY FUNCTION

Greeter, instructs, directs and schedules patients and visitors. Serves as a liaison between patient and medical support staff.

ESSENTIAL FUNCTIONS OF THE JOB

This list may not include all of the duties that may be assigned. Answer incoming calls in a courteous & professional manner Screen calls Receive and convey messages electronically, in writing and verbally Schedule appointments according to office scheduling policies Greet patients & visitors in a prompt, courteous and helpful manner & direct to the appropriate area Assist with chart retrieval, set up new patient chart/ EHR chart Ensure diagnostic results, physician's reports, day sheets are properly placed Scan, upload and distribute chart documents Check-in/ Check-out patients in a timely manner Check balances and credits Collect co-pay and/or payments according to insurance plan Verify Insurance Ability to update medical record and computer system with new information Post charges and payments Match procedures with correct diagnosis Reconcile charges & payments Revenue Cycle Management Proficient in Office Suite Complete referral authorization requests & provide patients with referral information Sort and deliver mail, medical records and other correspondence Maintain work area and lobby in neat and orderly manner Participate in staff & educational meetings

PERFORMANCE REQUIREMENTS

Education:

High School Diploma or equivalent

Knowledge, Skills & Abilities:

Ability to learn & practice the office procedures, policies and protocols. Requires proficient grammar, spelling and verbal skills to communicate with patient, providers and staff in written documents. Ability to read, comprehend, follow oral and written instructions. Interact effectively, supportively with staff & maintain a professional working relation. Provide excellent customer service; greet & receive patients/ visitors in a professional and friendly manner. Maintain professional and excellent phone skills & etiquette, must be able to speak clearly and concise. Use good judgment & maintain patient confidentiality. Requires experience in using a computer system, scanner, printer, fax etc.

Experience:

Prefer one year work experience in a medical office setting. Knowledge of computer and some medical terminology desired.

Bi-Lingual:

English/Spanish Hours per week: 20-25+

This Job Is:

Open to applicants who do not have a high school diploma/GED A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more Open to applicants who do not have a college diploma

Work Remotely No Job Type:

Part-time Pay:

$16.00 - $18.00 per hour

Education:

High school or equivalent (Preferred)

Experience:

Customer Service:

1 year (Preferred)

Computer Skills:

1 year (Preferred)

Work Location:

In person