Dental Receptionist

Dental Receptionist Quality Dentistry of Coconut Creek Coconut Creek, FL Job Details Full-time $19 an hour 1 day ago Benefits Free parking Paid training Continuing education credits Paid holidays Uniform allowance Employee discount Qualifications Medical coding in outpatient clinics Dental terminology Full Job Description Overview Quality Dentistry of Coconut Creek is a small, growing private practice serving Coconut Creek, West Boca Raton, Parkland, and surrounding communities. Our current team includes one doctor, one hygienist, one office manager, and one dental assistant — and we're ready to welcome a strong Dental Receptionist as we continue to grow.

Our philosophy is simple:

We treat people, not teeth. We believe in conservative, comprehensive care and in doing what's truly best for our patients' long-term health. We value honesty, clear communication, and teamwork. We want our patients to feel comfortable and cared for — and we want our team to feel respected and supported. If you enjoy working in a close-knit office where your role truly matters, this could be a great fit. The Role Join our dynamic dental team as a Dental Receptionist, where your energetic and welcoming attitude will set the tone for an exceptional patient experience. In this vital role, you will be the first point of contact for patients, managing appointments, insurance verifications, and medical records with precision and professionalism. Your proactive approach and attention to detail will ensure smooth office operations, fostering a positive environment for both patients and staff. This paid position offers an exciting opportunity to develop your skills in a fast-paced dental clinic setting while making a meaningful difference in patient care. What You'll Be Responsible For We're looking for someone who anticipates the doctor's needs, keeps things running smoothly, and genuinely cares about the patient experience. Responsibilities Greet patients warmly and provide outstanding customer service at the front desk, ensuring a positive first impression. Schedule appointments efficiently using dental practice management software such as Opendental and Adit, coordinating with clinical staff to optimize daily workflow. Verify insurance coverage and benefits, utilizing systems to confirm patient eligibility and coverage details. Manage medical billing processes by coding procedures accurately with CPT, ICD-9, and ICD-10 codes, ensuring compliance with HIPAA regulations and proper documentation review. Maintain accurate and organized medical records and dental files using EMR (Electronic Medical Record) systems such as Open Dental. Handle incoming calls on multi-line phone systems with professionalism, practicing excellent phone etiquette while scheduling appointments or answering patient inquiries. Assist with intake procedures, insurance verification, and data entry tasks such as typing reports or updating patient information using Microsoft Office tools. Support office management tasks including, faxing, copying documents, and maintaining a clean, efficient front desk environment. Ensure compliance with all health information privacy standards under HIPAA by safeguarding patient data during documentation review and record handling. Experience Prior experience working in a dental clinic or medical office environment is highly preferred; familiarity with dental terminology and medical coding (ICD-9/10) is essential. Demonstrated proficiency in dental practice management software such as Open Dental and Adit is advantageous. Strong understanding of insurance verification processes . Knowledge of dental billing procedures, CPT coding, ICD coding, and care plan documentation to support accurate billing practices. Excellent computer skills including typing , Microsoft Office Suite (Word, Excel), and familiarity with multi-line phone systems for effective communication. Bilingual abilities are a plus to serve diverse patient populations effectively. Proven ability to handle clerical tasks efficiently while maintaining high levels of accuracy in documentation review and filing. Exceptional customer service skills paired with professional phone etiquette to foster trust and rapport with patients. Join us in creating a welcoming environment where excellent patient care starts at the front desk! We're looking for a motivated Dental Receptionist ready to bring energy and expertise to our team—apply today to become an integral part of our thriving dental practice! Qualifications High school diploma or equivalent Strong organizational skills and attention to detail Comfortable with dental software and computers Excellent communication skills Ability to multitask and stay calm in a busy environment Willingness to continue learning and expanding skills Spanish or Haitian Creole language skills are a plus, but not required. What It's Like to Work Here We are a small team, which means: Everyone's contribution matters Communication is direct and respectful There is room to grow as the practice grows Your ideas and input are welcome We believe in creating an environment where people enjoy coming to work, feel supported, and take pride in the care they provide. Schedule & Compensation This is a full-time, in-office position.

M, Th:

8:30 AM-5:00

PM T:

8:30 AM to 7:00

PM F:

8:30 AM to 1:00 PM Compensation is based on experience, certifications, and skills. $19 per hour Paid holidays CE Reimbursements Uniform Allowance Bonus Opportunities Paid Overtime Please submit 2 professional references with your Resume.

Pay:

$19.00 per hour

Benefits:

Employee discount Free parking Paid training

Work Location:

In person