Dental Office Front Desk

Dental Office Front Desk

ESTRELLA DENTAL

Coral Gables, FL Job Details Full-time $18 - $20 an hour 2 hours ago Qualifications Spanish Document review (document control) Insurance prior authorization Medicare Electronic health records (EHR) management Achieving HIPAA compliance Phone communication Dental receptionist Maintaining patient confidentiality Greeting customers HIPAA Filing Medical scheduling Administrative experience Medical administrative support

ICD-9 ICD-10

Dental terminology Eaglesoft Medical billing Organizational skills Multi-line phone systems Patient interaction Clerical experience Health information management Office management Managing patient records Care plans Documentation review Communication skills Entry level Client interaction via phone calls Full Job Description Overview Join our dynamic dental practice as a Front Desk Dental Office Coordinator, where your energetic and welcoming personality will set the tone for an exceptional patient experience. In this vital role, you will serve as the first point of contact for patients, managing appointments, insurance verifications, and administrative tasks with efficiency and professionalism. Your proactive approach will ensure smooth daily operations and foster a positive environment that keeps both patients and staff motivated and satisfied. This paid position offers an exciting opportunity to develop your skills in a fast-paced dental setting while making a meaningful difference in patients' oral health journeys. Duties Greet patients warmly upon arrival, ensuring a friendly and professional first impression Schedule appointments accurately using dental practice management software such as Eaglesoft Verify insurance coverage and benefits, including Medicare, Medicaid, and private plans. Handle multi-line phone systems with excellent phone etiquette to answer inquiries, confirm appointments, and direct calls appropriately Perform insurance verification and authorization procedures to facilitate smooth billing processes Maintain organized medical records and ensure compliance with HIPAA regulations for patient confidentiality Assist with billing procedures by understanding CPT coding, ICD-10/ICD-9 coding, and medical billing practices related to dental services Support office management tasks such as filing, documentation review, and maintaining office supplies Coordinate with clinical staff to ensure accurate documentation review and proper care plan documentation Skills Need to speak Spanish. Proven experience in a dental office or healthcare front desk role with strong office management skills Familiarity with dental terminology Proficiency in EMR systems such as Eaglesoft Knowledge of health information management standards including HIPAA compliance and documentation review processes Excellent customer service skills paired with professional phone etiquette and strong communication abilities Bilingual capabilities are highly desirable to serve diverse patient populations effectively Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment Experience with insurance verification processes for Medicare, Medicaid, and private insurers including Care Plans management Join us in creating a welcoming environment where patients feel cared for from their first contact! We are committed to supporting your professional growth while providing an engaging work atmosphere that values your contributions. This is a paid position designed for motivated individuals eager to excel in dental administrative support.

Pay:

$18.00 - $20.00 per hour

Work Location:

In person