Medical receptionist Full Time

Overview Join our dynamic healthcare team as a Full-Time Medical Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will manage front desk operations, coordinate appointments, handle medical records, and ensure smooth communication between patients and healthcare providers. Your enthusiasm and attention to detail will contribute to delivering exceptional patient service and maintaining efficient clinic workflows. This position offers a rewarding opportunity to be an integral part of a compassionate healthcare environment dedicated to excellence. Duties Greet patients and visitors warmly, providing excellent customer service while managing multi-line phone systems with professionalism and courtesy Schedule appointments efficiently using electronic health record (EHR) systems such as Epic, Meditech, Athenahealth, or eClinicalWorks Verify insurance coverage, perform insurance verification, and process billing using medical coding including

CPT, ICD-9, ICD-10

codes, ensuring accurate documentation review Maintain and update patient records accurately in various EHR systems while adhering to HIPAA regulations for health information management Assist with medical intake procedures, including collecting patient information and updating medical history in dental or medical office management software like Dentrix or Eaglesoft Manage front desk administrative tasks such as filing, faxing, copying, and managing office supplies to support clinic operations Handle appointment rescheduling, cancellations, and follow-up communication with patients to optimize clinic flow Qualifications Proven experience as a Medical Receptionist or in a similar medical office administrative support role with clinic experience preferred Strong knowledge of medical terminology, ICD coding (ICD-9/ICD-10), CPT coding, and medical billing procedures Familiarity with EMR/EHR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, Dentrix or Eaglesoft is highly desirable Excellent computer skills including proficiency in Microsoft Office suite (Word, Excel) and medical office management software Exceptional phone etiquette and typing skills (including 10-key typing) for efficient communication and documentation review Ability to handle sensitive patient information in compliance with HIPAA standards while maintaining confidentiality Bilingual abilities are a plus to serve diverse patient populations effectively Strong organizational skills with the ability to multitask in a fast-paced environment while maintaining attention to detail Join us in making a difference by providing outstanding administrative support that enhances patient care experiences. Your dedication will help foster a welcoming environment where patients feel valued and cared for from the moment they walk through our doors.

Job Type:

Full-time Pay:

$18.00 - $20.00 per hour

Benefits:

401(k) 401(k) matching AD&D insurance Bereavement leave Continuing education credits Dental insurance Disability insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid jury duty Paid time off Pet insurance Uniform allowance Vision insurance

Work Location:

In person