Dental Receptionist

Dental Receptionist Patient Practice Builder, LLC Melbourne, FL Job Details Full-time $15 - $27 an hour 21 hours ago Qualifications Availity Patient scheduling systems Phone communication Medical insurance coverage verification Dental receptionist Practice management software Dental insurance Client file management Medical claims processing software Medical scheduling Administrative experience Medical administrative support Dental terminology Dentrix Organizational skills Typing Productivity software 10 key typing Managing patient records File organization Office record organization Full Job Description Job Overview We are seeking a dynamic, organized, and high-energy Dental Receptionist to join our vibrant dental practice in Melbourne, FL (32935). In this essential role, you will be the heart of our front desk—serving as the first point of contact for our patients and providing exceptional customer service while managing smooth daily business operations. Your energetic approach will help create a warm, welcoming environment, ensuring a flawless patient experience from check-in to check-out. If you are detail-oriented, tech-savvy, and passionate about delivering outstanding administrative support in a fast-paced dental setting, we want to hear from you!

Responsibilities Patient Hospitality:

Greet patients warmly and efficiently manage the check-in and check-out processes with professional phone etiquette and a welcoming demeanor.

Strategic Scheduling:

Accurately schedule appointments and coordinate closely with the dental procedure timelines to optimize daily patient flow; fill last minute cancelations, and continuously confirm patient appointments

Insurance & Verification:

Perform comprehensive insurance eligibility checks, verify dental coverage, and confidently navigate insurance portals.

Billing & Collections:

Collect copays, present treatment plans with transparent out-of-pocket estimates, process payments, and manage daily billing procedures utilizing dental practice management systems.

Records & Compliance:

Depending upon experience level: maintain accurate, organized, and confidential dental records, ensuring strict documentation review in compliance with HIPAA regulations.

Communication Management:

Handle the phone system with grace, addressing patient inquiries, managing text/email confirmation platforms, and routing calls appropriately. Skills & Requirements Dental Experience (Strictly Required): Minimum of 2 years of hands-on experience working in a dental front office setting. No exceptions—general medical or retail customer service experience will not be considered.

Dental Software Mastery:

Extensive experience with Dentrix dental office management software is required.

Dental Fluency:

Strong working knowledge of dental terminology, common dental procedures, insurance breakdown structures, and claims processing.

Administrative Excellence:

Proficiency in Microsoft Office Suite, strong typing skills (including 10-key for accurate ledger entry), and excellent organizational skills for digital filing.

Communication:

Exceptional interpersonal skills with the ability to handle high-volume patient interactions smoothly and professionally.

Bilingual Capabilities:

Conversational Spanish is a major plus to help us serve our diverse local Space Coast community, but is not required.

Compensation Hourly Rate:

Competitive and fully commensurate with experience. (We highly reward expertise, dental software proficiency, and a strong background in front-office management). Why Join Us? Join us in delivering top-tier dental care while supporting our patients through friendly service and efficient administrative support. This position offers an exciting opportunity to grow your career in a welcoming, family-like environment that is deeply committed to excellence and dedicated to putting beautiful smiles on the faces of our Melbourne community every single day!

Pay:

$15.00 - $27.00 per hour

Work Location:

In person