Dental Front Desk Brickell

Dental Front Desk Brickell Express Employment Professionals - 3.8 Miami, FL Job Details Full-time $18 - $22 an hour 2 days ago Benefits Health insurance Dental insurance 401(k) Vision insurance Qualifications Patient scheduling systems Phone communication Medical insurance coverage verification Dental receptionist Dental insurance HIPAA Filing English Medical coding in outpatient clinics Medical scheduling Administrative experience Clinical data entry Healthcare privacy protection Health information regulatory compliance Telephone systems Multi-line phone systems Typing 10 key typing Quality data entry Documentation reviews Customer data entry Full Job Description Overview We are seeking a dedicated and professional Dental Front Desk Specialist to join our dynamic dental practice located in Brickell. This vital role serves as the first point of contact for patients, ensuring a welcoming environment while managing a wide range of administrative and clinical support tasks. The ideal candidate will possess strong medical administrative support skills, proficiency with electronic health record (EHR) systems, and excellent communication abilities. This position offers an opportunity to contribute to high-quality patient care through efficient office management and exceptional customer service. Duties Greet patients warmly, verify insurance coverage, and facilitate patient check-in and check-out processes with professionalism and courtesy. Schedule appointments accurately using dental practice management software such as Dentrix or Eaglesoft, ensuring optimal daily workflow. Verify insurance benefits, process claims, and follow up on unpaid or denied claims to maximize revenue. Manage patient records by updating and maintaining accurate medical and dental histories within EMR systems like Meditech, Epic, or eClinicalWorks. Handle phone inquiries using multi-line phone systems with proper phone etiquette, providing clear information and directing calls appropriately. Perform insurance verification, pre-authorizations, and billing procedures in compliance with HIPAA regulations. Assist with documentation review, coding (CPT, ICD-9/10), and billing processes related to dental procedures. Maintain organized filing of medical records, dental charts, and administrative documents ensuring confidentiality. Support office management tasks including inventory control, appointment reminders, and general clerical duties such as data entry and typing. Collaborate effectively with clinical staff to ensure seamless patient flow and high standards of care. Experience Minimum of one year of experience in a dental or medical front desk role within a clinical setting. Proven proficiency with dental practice management software such as Dentrix or Eaglesoft; familiarity with EMR systems including Epic or Meditech is highly desirable. Strong knowledge of medical billing, coding (CPT, ICD), insurance verification, and healthcare documentation review. Experience working with HIPAA regulations to ensure patient privacy and data security. Bilingual abilities in English and Spanish are preferred to serve diverse patient populations effectively. Demonstrated ability to handle multi-line phone systems, perform accurate data entry (including 10-key typing), and manage appointment scheduling efficiently. Excellent customer service skills combined with professional phone etiquette and strong organizational capabilities. Knowledge of dental terminology, health information management practices, and office management procedures is advantageous. Join our team as a Dental Front Desk Specialist in Brickell if you are committed to delivering exceptional patient experiences while supporting efficient office operations. We value your expertise in medical administrative support and look forward to welcoming a proactive professional dedicated to excellence in healthcare administration.

Pay:

$18.00 - $22.00 per hour

Benefits:

401(k) Dental insurance Health insurance Vision insurance

Work Location:

In person