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Medical Front Desk

Job

Robert Half

Miami, FL (In Person)

Full-Time

Posted 4 days ago (Updated 1 day ago) • Actively hiring

Expires 7/8/2026

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Job Description

Medical Front Desk / Patient Service Representative (PSR) - Bilingual English/Spanish RequiredWe are seeking a professional and compassionate Medical Front Desk / Patient Service Representative (PSR) to join a busy healthcare practice. The ideal candidate will be fluent in both English and Spanish and provide exceptional service to patients while supporting daily front office operations.
Responsibilities:
Greet and check in patientsAnswer and direct incoming phone callsSchedule, confirm, and reschedule appointmentsVerify insurance benefits and patient informationCollect copays and process paymentsMaintain accurate patient records in the EMR systemManage referrals, medical records, and incoming correspondenceAssist patients with questions regarding appointments, insurance, and office proceduresMaintain a professional and welcoming reception areaProvide administrative support to providers and office staff