Medical Receptionist

MVM Heart, Vein & Vascular Centers is a growing, physician-owned cardiovascular practice with locations in Miami-Kendall and Homestead. We provide comprehensive heart, vein, and vascular care and are recognized for clinical excellence, compassionate patient care, and a strong team-oriented culture. About the Role We are seeking an experienced Medical Receptionist to join our team as a Front Desk Lead at our Miami-Kendall location. This role is essential in creating a welcoming environment for patients while ensuring the smooth operation of front office functions. The ideal candidate will possess excellent customer service skills, strong attention to detail, and the ability to multitask in a fast-paced healthcare environment. This is a full-time, on-site position. Office hours are Monday-Friday 8 am to 5 pm.

Your day-to-day includes:

Greet and assist patients, visitors, and vendors in a friendly and professional manner Manage multi-line phone systems, directing calls appropriately and taking messages when necessary Greet patients and manage patient check-in and check-out Schedule appointments and manage provider calendars Answer phones and handle patient and company inquiries Verify insurance benefits and obtain authorizations as needed Perform data entry, filing, and clerical tasks to maintain organized office records Provide exceptional customer service by addressing inquiries and resolving issues promptly Maintain office supply inventory Ensure the front desk area is tidy and presentable at all times Assist with proofreading documents and correspondence for accuracy Collaborate with team members to support overall office operations Assist with training and onboarding new front office team members, as needed Serve as a resource for front office staff regarding scheduling, insurance verification, and patient inquiries Why This Opportunity? Join a growing and respected cardiovascular practice Work alongside experienced physicians and healthcare professionals Play a key role in creating an exceptional patient experience Enjoy a collaborative, team-focused culture Opportunity for growth and long-term career development Compensation package includes: Hourly pay: $20-$25 per hour, based on experience Paid time off Paid holidays Medical, dental, and vision insurance About You If this sounds like you, we'd love to hear from you! Minimum of 5 years of front office experience in a medical practice Experience with eClinicalWorks (eCW) Experience with insurance verification and prior authorizations Strong customer service and communication skills Excellent organizational and multitasking abilities Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace Strong phone etiquette and customer service skills Accurate data entry and documentation skills Ability to thrive in a fast-paced healthcare environment

Nice-to-haves:

Bilingual (English/Spanish) Previous lead, trainer, or mentoring experience Experience in cardiology, vascular, or another specialty medical practice

Pay:

$20.00 - $25.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Experience:

Medical receptionist: 5 years (Preferred) e

ClinicalWorks:

2 years (Preferred) Ability to

Commute:

Miami, FL 33176 (Required)

Work Location:

In person