Surgical Coordinator

Job Summary We are a growing Ophthalmology practice in the Orlando area seeking a bilingual FT surgical coordinator. Our practice seeks a fast paced and experienced professional with at least 2 years of related experience. Experience in Ophthalmology preferred. This is a unique opportunity to work as our surgical scheduler and patient educator. Will be responsible for surgery scheduling, paperwork, and patient coordination. Must be extremely organized, detailed and a strong team player.

ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO

Provides patients with pre-op counseling. Schedules appointment dates/times for patients and physicians using computerized scheduling system with ability to assist patients in being compliant in pre-op and post-op regiments. Interact with patients, physicians and other staff both within the clinic and at outside facilities providing accurate, timely and responsive information. Coordinate processes and route all paperwork as required to meet physician and facility requirements. Provides accurate, thorough and complete documentation of all information pertinent to patient treatment. Returns and responds to all calls relating to scheduling. Ensures medical clearances are obtained by patient prior to surgery. Obtains insurance authorizations prior to surgery date. Ensures insurance verifications are received prior to office visits and procedures. Takes payments for office visits, procedures and past due balances. Communicates with assigned physician and surgery center staff to ensure all special supplies are received prior to surgical date. Reschedules appointments as needed. Helps with other ancillary tasks including but not limited to following up with patients that no-show or cancel surgical appointments, sending H&P orders and consents to outside hospitals, update surgical scheduler protocol handbook, constantly edit consents and documents as processes change, training sessions with our surgeons, etc.

ADDITIONAL RESPONSIBILITIES

Work as a team member within the patient services department and all other departments. Establish and maintain effective working relationships with physicians, staff and management. Document work processes as required. Demonstrate courtesy and helpfulness toward patients and their families. Perform other duties as assigned. Bilingual required

Experience:

Applicant must possess strong organizational and interpersonal skills. Experience with EMR software (with Ophthalmology specific software preferred). Experience with patient customer service. Familiar with obtaining authorizations and referrals. Ability to work with medical software. Excellent oral/written communication and analytical skills. Punctual attendance to all scheduled shifts. Contributes to a positive work climate and the overall team efforts of the organization.

Requirements:

Ability to prioritize responsibilities. Ability to multi-task efficiently and effectively. Must be able to act calmly and effectively in a busy or stressful situation. Knowledge of contracted insurance plans and procedures. Requires adherence to all policies and procedures, including standards for safety, attendance, punctuality and personal appearance. Must be able to establish and maintain effective working relationships with managers and peers. This position is full time, Monday through Friday. We have excellent benefits including; medical, dental, vacation, sick leave and holidays.

Job Type:

Full-time This is not a remote position Required education: HS diploma or equivalent Required experience:

Surgical Scheduler:

2 years

Job Type:

Full-time Benefits:

401(k) Dental insurance Disability insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Uniform allowance Vision insurance

Work Location:

In person