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Medical Receptionist
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Florida Orthopedic and Spine Institute
Naples, FL (In Person)
$41,600 Salary, Full-Time
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Job Description
Overview Join a dynamic healthcare environment as a Medical Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will manage front desk operations, coordinate patient appointments, handle medical records, and ensure smooth communication between patients and healthcare providers. Your proactive attitude and attention to detail will contribute to delivering exceptional patient service and efficient clinic operations. This paid position offers an exciting opportunity to develop your skills in medical administrative support while working within a collaborative team dedicated to quality care. Responsibilities Greet patients and visitors warmly, ensuring a positive first impression while managing multi-line phone systems with professionalism and courtesy. Schedule patient appointments accurately using EMR (Electronic Medical Records) systems such as Epic, Meditech, Athenahealth, or eClinicalWorks, maintaining optimal clinic flow. Verify insurance coverage, perform insurance verification, and process payments or collections related to medical billing and CPT coding procedures. Maintain and update patient records, ensuring compliance with HIPAA regulations and proper documentation review for accuracy. Assist with intake procedures, including collecting patient information, updating medical histories, and explaining clinic policies. Manage medical office tasks such as filing, data entry (including 10 key typing), and organizing medical records efficiently using systems like Dentrix or Eaglesoft. Support clinical staff by coordinating care plans, reviewing documentation, and facilitating communication between providers and patients. Skills Knowledge of medical terminology, ICD-9/10 coding, CPT coding, and medical billing processes. Experience working with EMR/EHR systems or willingness to learn Familiarity with insurance verification procedures including Medicare and other payers. Excellent phone etiquette with the ability to handle complex scheduling and patient inquiries confidently. Proficiency in Microsoft Office Suite (Word, Excel) along with strong typing skills (including 10 key typing). Prior clinic office experience is preferred; Demonstrated ability to manage administrative tasks efficiently while maintaining a friendly and professional demeanor. Knowledge of HIPAA compliance standards for health information management and documentation review processes. This role is ideal for motivated individuals eager to contribute to a compassionate healthcare team while advancing their career in medical administration. We are committed to providing a supportive environment where your organizational skills and dedication can truly shine!