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Bilingual Medical Receptionist / Customer Service Specialist
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Palm Medical Centers
Orlando, FL (In Person)
$37,440 Salary, Full-Time
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Job Description
Bilingual Medical Receptionist / Customer Service Specialist 2.7 2.7 out of 5 stars Orlando, FL 32826 $17
- $19 an hour
- Full-time Palm Medical Centers 57 reviews $17
- $19 an hour
Full-time Duties & Responsibilities:
Greet patients and visitors in a courteous/professional manner. Answer telephone promptly and direct calls accordingly. Ability to retrieve phone messages and transfer calls as necessary. Verify patient insurance. Ability to retrieve all correspondence from all mailboxes and distribute accordingly. Ability to prioritize the centers business needs and flexibility to assist other areas as needed. Responsible for scheduling appointments, checking-in/out patients, and obtaining accurate patient information. Notify appropriate personnel of visitor arrival and directs visitor to correct area. Perform clerical functions. Maintain/update directory of all employees in the center. Notify the transportation dispatcher when patients are ready for pick up. Maintain professional conduct and appearance at all times. Ensure waiting and reception areas are kept clean and tidy. Perform other duties as assigned.Required Skills, Experience and Education:
Exceptional customer service and phone etiquette Ability to use computers to enter information Excellent written and verbal communication skills Attention to detail Ability to connect with patients and make them feel comfortable Patience and presence of mindPhysical Requirements:
Prolonged periods of sitting at a desk and working on a computer May require prolonged period of standing, walking and bending Ability to move/lift up to 20 pounds at timesJob Type :
Full-time Salary :
$17.00- $19.
Benefits :
Health insurance Dental insurance Vision insurance Disability insurance Life insurance 401(k) Employee assistance program Flexible spending account Paid time offPaid Holidays Schedule :
8-hour day shift Monday toFriday Experience :
Computer skills: 1 year (Required) Medical receptionist: 1 year (Required) Customer service: 2 years (Required)Work Location :
In person We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. We make hiring decisions based solely on qualifications, merit, and business needs at the time.Job Type:
Full-time Pay:
$17.00- $19.