Medical Receptionist

Front Desk Receptionist - Nephrology Practice We are seeking a friendly, professional, and detail-oriented Front Desk Receptionist to join our busy nephrology office. The ideal candidate will provide excellent customer service while ensuring efficient front-office operations and a positive patient experience.

Responsibilities:

Greet and check in patients in a courteous and professional manner Answer and direct incoming phone calls Schedule, reschedule, and confirm patient appointments Verify and update patient demographics, insurance information, and other required documentation in the electronic medical record (EMR) system Assist patients with registration forms and office procedures Maintain accurate patient records and ensure data integrity Communicate effectively with patients, providers, and staff members Perform general administrative and front desk duties as needed

Qualifications:

Previous medical office or front desk experience preferred Strong customer service and communication skills Ability to multitask and work efficiently in a fast-paced environment Basic computer proficiency and data entry skills Excellent organizational skills and attention to detail Experience with Athenahealth (Athena EMR) is highly desirable Knowledge of insurance verification and medical office procedures is a plus We are looking for a team player who is dependable, professional, and committed to providing outstanding patient care and service.

Benefits:

401(k) Dental insurance Flexible spending account Health insurance Paid time off Vision insurance

Work Location:

In person