Medical Front Desk Receptionist Hybrid

Private ENT practice is seeking a Certified Medical Assistant for a full-time position at our Spring Hill office. Our office provides comprehensive Ear, Nose, and Throat (ENT) care. We combine expertise with compassion because patient care is our top priority.

Duties:

Greet patients warmly and professionally. Manage front desk operations, including multi-line phone systems and patient check-in/check-out procedures. Schedule appointments using EMR. Verify insurance coverage and perform insurance verification for Medicare and other payors. Collect payments and ensuring accurate documentation review. Take phone calls and do basic screening and triage on phone calls. Assist with intake procedures, including medical history and updating care plans. Support medical administrative functions such as filing, faxing, scanning, and maintain organized medical records. Prioritize and able to multi task different clinic tasks and responsibilities. Communicate efficiently with doctor and other staff regarding day to day operations or anything involving patient care. Maintain and update patient records in compliance with HIPPA regulations and health information. Provide exceptional and compassionate care by addressing patient inquiries professionally with proper phone etiquette. Comply with all HIPPA rules and regulations by ensuring that they are speaking to the right person.

Experience:

Prior clinic or medical experience preferred, especially in medical settings. Excellent communication skills and phone etiquette. Proficiency with EMR such as eCW and ModMed. Knowledge of medical terminology and medical building practice. Strong computer literacy and data entry. Excellent organizational skills with attention to detail in documentation review and office management tasks. Our office provides an excellent opportunity for a Medical Receptionist who is kind and compassionate, comfortable with medical terminology, is multitask oriented and is self motivated, also able to handle continuous flow of patients, a self starter and willing to learn all aspects of the ENT.

Pay:

From $15.00 per hour

Work Location:

In person