Front Desk / Treatment Plan

Front Desk / Treatment Plan Metropolitan Smile Design Tamarac, FL Job Details Full-time $18 - $22 an hour 6 hours ago Qualifications Spanish Customer communication Teamwork Medical insurance coverage verification Insurance policy presentations Dental insurance English Presentation skills Dental treatment planning Open Dental Full Job Description Front Desk /

Treatment Coordinator Location:

Tamarac, FL Schedule:

Full-Time Pay:

$18-$22 per hour (based on experience) + Monthly Bonus Opportunities Join Our Growing Dental Team! We are seeking an experienced, energetic, and patient-focused Front Desk / Treatment Coordinator to join our busy and growing dental practice in Tamarac. This position is ideal for someone who enjoys helping patients, excels at communication, and is passionate about providing outstanding customer service. Open Dental experience is

REQUIRED.

Candidates without dental experience or Open Dental knowledge will not be considered. Responsibilities Greet and welcome patients in a professional and friendly manner Answer incoming calls and schedule appointments efficiently Manage the daily schedule to maximize productivity and minimize gaps Verify dental insurance eligibility, benefits, frequencies, and limitations Present treatment plans and explain financial arrangements clearly Discuss financing options, including third-party financing programs Follow up on pending treatment plans and unscheduled treatment Conduct recall, reactivation, and confirmation calls Collect patient payments and maintain accurate financial records Submit pre-authorizations and follow up on insurance approvals Check patients in and out efficiently Review treatment plans with patients and help increase case acceptance Maintain accurate patient records and notes in Open Dental Monitor and update patient accounts Coordinate communication between patients, doctors, hygienists, and assistants Assist with reports, production goals, and office performance tracking Handle patient concerns professionally and help create an exceptional patient experience Ensure all required forms and documentation are completed and uploaded into Open Dental Support office growth through excellent customer service and treatment follow-up Qualifications Minimum 2 years of dental front desk and/or treatment coordinator experience Open Dental experience

REQUIRED

Strong knowledge of PPO insurance verification and treatment planning Experience presenting treatment plans and discussing financial arrangements Ability to multitask in a fast-paced dental environment Excellent communication and customer service skills Strong organizational and problem-solving abilities Professional appearance and positive attitude Reliable, punctual, and team-oriented Bilingual (English/Spanish) preferred Bonus Opportunities Additional bonuses available based on treatment acceptance, office goals, and performance metrics. If you are an experienced dental professional who understands Open Dental, enjoys helping patients, and thrives in a fast-paced environment, we would love to hear from you! Apply today and become part of a team dedicated to creating healthy, beautiful smiles.

Pay:

$18.00 - $22.00 per hour

Work Location:

In person