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Bilingual Front Office Coordinator (English/Spanish)
Job
DT Chiropractic
Cartersville, GA (In Person)
$37,626 Salary, Full-Time
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Job Description
About DT Chiropractic DT Chiropractic is a busy three-location practice serving North Georgia from Canton, Cartersville, and Rome. We see a variety of patients, with a focus on personal injury care, sports rehabilitation, and family chiropractic. Our Cartersville office is fast-paced, team-oriented, and genuinely cares about every patient who walks through the door. Position Overview We're hiring a bilingual (English/Spanish) Front Office Coordinator for our Cartersville location. You'll be the first face patients see and the first voice they hear when they call. This role is essential to giving every patient — including our growing Spanish-speaking community — the same level of clear communication, care, and respect. What You'll Do
- Greet patients warmly, check them in, and check them out
- Answer phones, return voicemails, and schedule appointments accurately
- Translate verbal and written communication between patients and clinical staff (English/Spanish)
- Translate intake paperwork and assist Spanish-speaking patients in completing forms
- Verify insurance coverage and explain benefits in the patient's preferred language
- Collect copays, balances, and payment plans
- Communicate with attorney offices on personal-injury cases (we'll train you on the workflow)
- Maintain accurate patient records in our EHR system
- Keep the front office tidy, organized, and welcoming
- Support the doctor and clinical team with whatever the day brings What You Bring
- Fully bilingual in English and Spanish — fluent in speaking, reading, and writing both languages
- Strong customer service skills and a genuinely friendly demeanor
- Comfortable with computers, phones, scheduling software, and learning new systems
- Organized, detail-oriented, and able to multitask in a busy environment
- Reliable, punctual, and a team player
- Professional, respectful communication style with patients of all backgrounds
- High school diploma or equivalent Bonus Points
- Prior experience in a medical, dental, or chiropractic office
- Familiarity with insurance verification, copays, and basic billing
- Experience with personal injury (PI) workflows
- Knowledge of HIPAA and patient privacy Schedule Monday-Friday, 7:30 AM
- 6:00 PM, with 1.5 hour lunch hour. Approximately 36-40 hours/week. Compensation $16
- 20/hour depending on experience.
Pay:
$16.00- $20.