Medical Receptionist

Overview Join our dynamic healthcare team as a Medical Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will manage front desk operations, coordinate appointments, and ensure seamless communication between patients and medical staff. Your enthusiasm and attention to detail will help create a welcoming environment while supporting efficient clinic workflows. This position offers an exciting opportunity to utilize your medical administrative expertise in a fast-paced, patient-centered setting. Responsibilities Greet patients and visitors warmly, providing excellent customer service and ensuring a positive experience from check-in to check-out Schedule, reschedule, and confirm patient appointments using various EMR (Electronic Medical Record) systems such as Epic, Meditech, Athenahealth, eClinicalWorks, Dentrix, or Eaglesoft Verify insurance coverage and perform insurance eligibility checks for Medicare, Medicaid, private insurers, and other payers Collect and process payments through medical billing and collections procedures, including CPT coding and ICD coding for accurate documentation Manage patient records by updating medical history, reviewing documentation for accuracy, and maintaining confidentiality in compliance with HIPAA regulations Answer multi-line phone systems with professional phone etiquette; handle inquiries related to appointment scheduling, billing, or medical information Assist with intake procedures such as gathering medical history, verifying insurance details, and preparing patients for examinations or procedures Maintain organized filing of medical records and ensure all documentation review processes are completed accurately and timely Support clinic operations by managing front desk activities like filing, data entry with 10 key typing skills, and handling correspondence using Microsoft Office tools Experience Proven experience as a Medical Receptionist or in a similar medical office administrative support role with clinic or dental office experience preferred Familiarity with EMR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, Dentrix or Eaglesoft is highly desirable Strong knowledge of medical terminology including

ICD-9/ICD-10

coding standards and CPT coding for procedures Experience with insurance verification processes including Medicare billing practices is advantageous Excellent computer skills with proficiency in Microsoft Office applications and health information management software like Dental or Hospital management systems such as Dentrix or Eaglesoft Bilingual abilities are a plus to effectively communicate with diverse patient populations Demonstrated ability to handle clerical tasks such as filing, data entry (including 10 key typing), and managing multi-line phone systems efficiently Prior clinic or dental office experience that includes front desk duties like patient intake, appointment scheduling, and insurance processing will set you apart Join us in delivering exceptional patient care through energetic support and meticulous administrative excellence. Your dedication will help foster a smooth-running clinic where patients feel valued from the moment they walk through the door!

Pay:

$18.00 - $20.00 per hour

Benefits:

Flexible schedule Flexible spending account On-the-job training Paid time off

Work Location:

In person