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Medical Receptionist - Savannah/Richmond Hill
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Pain Treatment Centers of Georgia LLC
Richmond Hill, GA (In Person)
Full-Time
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Job Description
SUMMARY:
A medical receptionist position responsible for maintaining the front office and representing the practice with professionalism. This position requires multi-tasking effortlessly, prioritizing efficiently, handling patient requests, placing outbound calls to patients, and handling all administrative tasks with a positive attitude (to include patient check-in, check-out, receiving payments, and answering telephones)DUTIES AND RESPONSIBILITIES
Answer Phone calls in a polite manner Schedule/Reschedule appointments (check blood thinner and pre-authorizations) Check patients in (Scan Documents and IDs, Collect Payments, scan follow-up paperwork) Balance cashbox at the end of the day Print Out Follow-Up paperwork at the end of the day Tidy up lobby at end of day (and as needed) Check Mail Scan and Fax documents as needed Turn in deposit on a weekly bases Other tasks as assignedSUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.QUALIFICATIONS
High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience.Computer skills preferred:
(eClinicalWorks; Microsoft Office Suite) Other skills required: Polite Demeanor Attention to Detail Excellent Communication Skills Organizational SkillsCOMPETENCIES
Diversity- Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. Ethics
- Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Attendance/Punctuality
- Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Customer Service
- Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Written Communication
- Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.