Medical Secretary

Medical Secretary

Job Type:

Permanent

Job Sector:

Admin, Secretarial

Region:

South West

Location:

Derby Court, Trowbridge

Salary:

£25,500 to £27,098 per annum

Salary Description:

£25,500

• £27,098 FTE, depending on experience

Posted:

28/04/2026

Recruiter:

HCRG Care Group

Job Ref:

HCRGCG/TP/158870/19164

Be part of a team that makes a real difference to children and families.

We're looking for a Medical Secretary to provide high‑quality secretarial support to our Paediatricians and ADHD Practitioners. In this role, you'll play a vital part in ensuring clear, timely communication that supports safe and effective patient care.

You'll be responsible for accurately transcribing dictated medical reports using a digital dictation system, preparing clinical correspondence and working collaboratively with fellow medical secretaries as part of a supportive team. This is an ideal opportunity for someone who is organised, detail‑focused and motivated by contributing to positive outcomes in paediatric services.

Key ResponsibilitiesAccurately type and process dictated medical reports and correspondence from Paediatricians and ADHD Clinics, ensuring timely distributionPrepare and forward health reports and adoption medicals to relevant professionals within required deadlinesLiaise with external and internal professionals as needed to support effective communicationManage team task lists and shared Outlook mailboxes efficientlyAct as a key point of contact for clinical staff, responding to queries and providing administrative supportConfidently use Microsoft Office applications and in‑house clinical database systemsPlease see job description attached for full details of the role.

Package DescriptionAs a Medical Secretary, you'll be part of our valued team based at Derby Court, Trowbridge. You will feel valued within HCRG Care Group, receiving access to exclusive rewards and benefits including:

A salary of £25,500

• £27,098 FTE with access to our group pensionFree tea, coffeeand milk at your base locationMembership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to youAccess to your wages as you earn them to help cover life's emergencies and avoid overdraft fees or high interest ratesOnline and face to face help with your mental and physical wellbeing•from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counsellingAccess to eLearning, bespoke career pathways and opportunities for continuing professional development through our 'Outstanding' learning and development team, The Learning EnterpriseAn open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care•backed up by at least £100,000 of ringfenced innovation funding each yearEssentialProven experience of digital audio typing and managing a busy workloadAbility to work independently and collaboratively within a multidisciplinary environmentExperience maintaining electronic records and working in line with Data Protection and Caldicott principlesStrong IT skills, including confident use of Microsoft Word, Outlook, Excel and database systemsExcellent communication skills, with the ability to handle sensitive and confidential information appropriatelyHighly organised, able to prioritise, meet tight deadlines and work accurately under pressureProfessional, approachable and able to build effective working relationships with discretion and diplomacyProactive mindset with confidence to suggest and support improvements to processesAbility to travel between base locations, with access to a carDesirablePrevious experience in a medical secretary role and understanding of medical terminologyAudio typing qualificationExperience using Lexacom or similar digital dictation systemsAbout the CompanyWe change lives by transforming health and care.

Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes.

We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services.

Across England, we support communities of many millions and directly help more than half a million people each year

• guided by our simple values: we care, we think, we do.

We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team.

We're a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesn't happen often, sometimes a role is very popular, and we'll need to close it earlier than the date we've shown here. If you're keen to join our team, we'd love to hear from you so please apply as soon as you can.

As you'd expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

Finally, we need to let you know that the company you'll work for is part of HCRG Care Group Holdings Limited and by applying for this job we'll need to process and hold information about you.

If you would like to know a little more about how we use your information, please see our website's privacy policy.