Dental Receptionist

Job Overview We are seeking a detail-oriented and friendly Dental Receptionist to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing the front desk operations of our dental practice. This role is crucial in ensuring smooth patient flow and maintaining an organized office environment. The Dental Receptionist will handle scheduling, patient inquiries while adhering to HIPAA regulations. Responsibilities Greet patients warmly and assist them with check-in and check-out procedures. Manage scheduling, including appointment bookings, confirmations, and cancellations. Maintain accurate patient records and care plans in compliance with HIPAA regulations. Answer phone calls and respond to patient inquiries in a professional manner. Process insurance claims and verify patient insurance information. Collaborate with dental staff to ensure efficient office operations and patient care. Assist with administrative tasks as needed to support the dental team. Skills Experience working in a dental office or medical office management is preferred but no necessary Strong understanding of HIPAA regulations to maintain patient confidentiality. Excellent communication skills, both verbal and written, with a focus on customer service. Proficiency in using front desk systems and software a plus Bilingual candidates are encouraged to apply to enhance patient communication. Strong organizational skills with attention to detail to manage multiple tasks efficiently. Join our dedicated team where your contributions will make a difference in the lives of our patients!

Job Type:

Full-time Benefits:

401(k) Paid time off Ability to

Commute:

Waterloo, IA 50701 (Required) Ability to

Relocate:

Waterloo, IA 50701: Relocate before starting work (Required)

Work Location:

In person