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Dental Appointment/Treatment Coordinator
Job
CPID
Buffalo Grove, IL (In Person)
$46,800 Salary, Full-Time
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Job Description
We are seeking a friendly and organized Appointment Coordinator to join our Dental team. As the first point of contact for our patients, you will play a vital role in providing excellent customer service and ensuring a smooth flow of daily operations. The ideal candidate will have experience working in a medical or dental setting and possess strong communication skills with a focus on compassionate, patient-centered care.
Responsibilities:
- Greet patients and visitors with a warm and welcoming demeanor
- Answer phone calls and direct them to the appropriate department and/or individual
- Schedule appointments and maintain the appointment calendar
- Read insurance estimates, verify insurance information, and process patient forms
- Update patient records through electronic practice management software (DSN)
- Assist with patient registration, patient check-in & check-out processing protocols
- Coordinate with medical team daily to ensure efficient patient flow
- Handle patient inquiries and provide accurate information about services offered
- Maintain cleanliness and organization of the front desk area at all times
Requirements:
- Previous experience as a Medical or Dental Receptionist/Appointment Coordinator
- Familiarity with dental terminology (dental coding a plus!)
- Proficiency in using phone systems and handling multiple phone lines
- Strong interpersonal skills & ability to communicate effectively with patients, teammates, referrals, specialists and visitors
- Excellent organizational skills with attention to detail
- Ability to multitask in a fast-paced environment
- Ability to assess & adapt to shifting priorities to enhance productivity & reduce stress
- Efficient time management skills
- Knowledge of dental scheduling software is desirable
Note:
All positions at our company are paid positions.Job Type:
Full-time Pay:
$20.00- $25.