Front Office Team Member -Endodontic Specialty Practice

Front Office Team Member -Endodontic Specialty Practice Touchstone Endodontics - 5.0 Lenexa, KS Job Details Full-time From $25 an hour 4 hours ago Benefits Paid holidays Health insurance 401(k) Paid time off 401(k) matching Employee discount Qualifications Customer communication Customer service Dental receptionist Intake Dental office experience

Full Job Description Revised Job Description Job Title:

Front Office Team Member About Us Touchstone Endodontics has quickly grown to be the premier choice for endodontic therapy in the greater Kansas City Metropolitan area. We combine the highest possible standards of care, uncompromising integrity, and exceptional customer service to create an unmatched patient experience. Do you excel at attention to detail and love making a difference in people's lives? Are you a team player with a positive attitude? Come join our growing endodontic specialty practice in Lenexa! We are committed to building a team that values kindness and courtesy toward everyone—patients in pain, insurance representatives, referring offices, and other team members. We operate in a beautiful, brand-new office with state-of-the-art equipment and abundant natural light. If you're reliable, personable, and motivated to contribute to a team that prioritizes patient satisfaction, THIS is your ideal opportunity! About the

Role:

We are seeking a versatile and proactive Front Office Team Member to join our administrative staff. This role is integral to the smooth operation of our practice, ensuring a positive and seamless experience for every patient. You will be responsible for a wide range of front office duties, supporting both patients and our clinical team, and contributing significantly to our practice's success through excellent administrative support and patient care coordination. Key Qualities of the

Ideal Candidate:

Passion for helping people Cheerful, can-do attitude Strong attention to detail and organizational skills Flexibility and adaptability to handle a variety of tasks efficiently Ability to work independently and collaboratively within a team Excellent verbal and written communication skills Responsible, reliable, and accountable

Key Responsibilities:

(This role encompasses all typical front office duties, including but not limited to): Greet patients warmly, manage check-in/check-out processes, and assist with intake forms. Answer phones professionally, manage inquiries, and schedule appointments efficiently. Manage patient communication channels including emails, texts, and voicemails. Verify dental insurance benefits for patients. Create and clearly explain accurate financial estimates to patients. Assist patients with financial arrangements and process payments accurately. Ensure timely and accurate preparation and filing of insurance claims. Provide exceptional customer service to patients, referring dental offices, and insurance representatives. Maintain office organization and handle general administrative tasks as required. Collaborate effectively with clinical and administrative team members to ensure optimal workflow.

Preferred Qualifications:

Previous experience in a dental office setting (endodontic or specialty practice experience is also beneficial). Specific experience verifying dental insurance benefits is a significant plus. Familiarity with dental practice management software and general insurance processes. A strong willingness to learn, adapt, and grow within a dynamic team environment.

Compensation and Benefits:

We value our employees and offer a competitive package, including: Hourly wage: Starting at $25 per hour (higher wages commensurate with experience) Paid holidays and paid time off Health insurance options 401(k) with matching contributions Employee discount Opportunities for continuing education

Work Schedule:

Full-time:

Monday - Friday, 8:30 a.m. - 5:00 p.m. (as of April 9, 2025) No weekends How to

Apply:

If you are excited about joining a patient-centered specialty practice and thrive in a collaborative team environment, we want to hear from you! Please send your CV/resume and a cover letter explaining why you'd be a great fit for our team. We are hiring now and look forward to meeting you!

Job Type:

Full-time Pay:

From $25.00 per hour

Benefits:

401(k) 401(k) matching Employee discount Health insurance Paid time off

Experience:

Dental office: 1 year (Required) Ability to

Commute:

Lenexa, KS 66219 (Required)

Work Location:

In person