Medical Front Desk

Job Title:

Front Desk Coordinator / Medical Receptionist Position Overview We are seeking an organized, quick-thinking, and reliable Front Desk Coordinator to manage checking-in, insurance coordination, and patient scheduling for a fast-paced community medical practice. This position serves as the vital first point of contact for our patients and requires someone who can rapidly master complex workflows. This position is a temporary role to cover a leave of absence, with the potential to convert into a permanent contract-to-hire opportunity. Job Responsibilities Execute a heavy volume of insurance verifications, benefit verifications, and pre-authorizations by directly contacting insurance payers. Manage patient scheduling through the practice Electronic Medical Records (EMR) system. Actively reach out to inbound clinical patient leads via text messages and outbound phone calls to book new appointments. Coordinate front office operations within a tight-knit, collaborative 5-person clinical team. Schedule & Shift Breakdown Enjoy an excellent work-life balance with no nights and no weekends : Monday through

Thursday:

8:00 AM - 5:00 PM (usually wrapped up by 4:30 PM).

Friday:

8:00 AM - 1:00 PM (short, fast-paced half-day). Includes a designated 1-hour lunch break Monday through Thursday from 12:00 PM - 1:00 PM. Required Skills & Qualifications High school graduate or equivalent education. Strong computer literacy with the ability to retain and master complex medical workflows and Standard Operating Procedures (SOPs) quickly. Exceptional personal accountability and the maturity to handle constructive feedback constructively. High adaptability and communication skills required to manage a diverse mesh of patient and staff personalities. Ability to work on-site at the clinic and keep pace during busy, high-volume days. Preferred Skills Bilingual (Spanish): Strongly preferred, as roughly 60% of the active patient demographic speaks Spanish.

Compensation & Perks Competitive Pay:

$20.00 - $22.00 per hour (depending on experience).

Uniform Benefit:

Work environment requires solid black scrubs. A $100 uniform certificate is provided to purchase apparel.

Culture:

Join a collegial, friendly, and genuinely fun office environment under direct physician leadership. Long-Term Benefits (Upon Permanent Conversion): PTO accrual starting from day one, 401(k) retirement plan match, and 11 to 12 paid holidays annually. • We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA). • As a job position within our Allied division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: providing direct patient care, accessing medical and confidential records, accessing and administering prescription medication or other drugs, working within a clinical setting, handling sharp instruments, conducting medical procedures, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.