Dental Front Desk Coordinator

Job Overview We are seeking an energetic and detail-oriented Dental Front Desk Coordinator to join our dynamic dental team. In this vital role, you will serve as the first point of contact for patients, ensuring a smooth and welcoming experience from appointment scheduling to check-out. Your expertise in medical administrative support, insurance verification, and patient service will help streamline office operations and enhance patient satisfaction. This position offers an exciting opportunity to contribute to a busy dental clinic while utilizing your strong organizational skills and comprehensive knowledge of dental and medical terminology. Duties Greet patients warmly and manage multi-line phone systems with professionalism and excellent phone etiquette Schedule appointments efficiently using dental practice management software Verify insurance coverage, process claims, and handle billing Review patient documentation for accuracy and completeness, ensuring compliance with HIPAA regulations Collect payments, perform medical collections, and manage accounts receivable with attention to detail Maintain accurate dental records and medical records in electronic health record (EHR) systems Assist with intake procedures, including patient registration, data entry, and updating medical history forms Coordinate with clinical staff to ensure timely patient flow and accurate documentation of care plans Manage office supplies, filing systems, and administrative tasks to support daily clinic operations Demonstrate exceptional customer service by addressing patient inquiries promptly and courteously Experience Proven experience in a dental office or healthcare setting with front desk or administrative responsibilities Strong knowledge of dental terminology, medical terminology, ICD-10/ICD-9 coding, CPT coding, and dental billing processes Familiarity with EMR/EHR systems Experience with insurance verification procedures including Medicare and private insurers Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel) Demonstrated ability to handle sensitive health information in compliance with HIPAA standards Strong organizational skills with the ability to multitask efficiently Exceptional communication skills coupled with professional phone etiquette and customer service orientation Join our team as a Dental Front Desk Coordinator where your enthusiasm for helping others combined with your administrative expertise will make a meaningful difference every day. We value dedicated professionals committed to delivering outstanding patient care while supporting the smooth operation of our busy dental practice.

Pay:

From $20.00 per hour

Benefits:

401(k) 401(k) matching Employee discount Paid time off

Work Location:

In person