Dental Front Desk Associate

Dental Front Desk Associate

HERITAGE DENTAL CENTER

• MAYSVILLE LLC 19 East Third Street, Maysville, KY 41056 $18
• $20 an hour
• Full-time $18
• $20 an hour
• Full-time Dental Front Desk Associate Join our growing dental practice where we value teamwork, professionalism, and providing an exceptional patient experience.

We offer a competitive salary, a comprehensive benefits package, paid time off, and opportunities for professional growth. If you're organized, patient-focused, and thrive in a fast-paced environment, we'd love to hear from you. Position Requirements Minimum of 2 years of experience in a dental office setting Experience in a high-volume environment handling patient scheduling, phone communication, or customer service Proficiency with Microsoft Office and dental practice management software Strong understanding of dental terminology and procedures (preferred) Key Responsibilities Deliver an outstanding patient experience through efficient and courteous service Schedule patients accurately and maintain a productive, full schedule for multiple providers Collaborate with the Dental Office Manager on daily front office operations Confirm appointments and proactively fill cancellations or gaps in the schedule Review and maintain the daily schedule to ensure accuracy and efficiency Explain treatment plans and assist patients in prioritizing and scheduling care Verify and interpret dental insurance benefits; educate patients accordingly Process pre-authorizations and follow up with patients as needed Maintain patient records, including scanning and managing documents in the system Collect and update financial, medical, and HIPAA documentation Greet patients and manage check-in/check-out procedures Answer incoming calls, including new patient inquiries, emergencies, and records requests Coordinate closely with clinical and administrative staff to ensure smooth patient flow Perform general front office duties and assist with clinical tasks when needed

Compensation & Benefits Pay:

$18.00

• 20.

00 per hour (based on experience) Paid Time Off (PTO) 401(k) with company match Medical, dental, and vision insurance Life insurance Short-term & long-term disability coverage Accident insurance Employee discounts Ongoing training and certification opportunities Schedule Full-time or part-time opportunities available 8-hour day shifts Monday-Thursday No weekends Work Environment In-person role in a professional dental office setting