Dental Receptionist/Front Desk

Dental Front Desk /

Dental Receptionist Northshore Family Dentistry Slidell, LA Ful Time:

M-F Job Summary:

The Dental Front Desk professional provides administrative support and excellent customer service to patients. They manage appointments, patient records, insurance information, and ensure the dental office operates smoothly. Key Responsibilities Greet and check in patients in a friendly and professional manner Schedule and confirm appointments for patients Answer phone calls and respond to patient inquiries Verify dental insurance coverage and assist with insurance claims Collect payments, co-pays, and maintain billing records Maintain patient files and update records in dental software systems Coordinate with dentists and dental assistants to manage daily schedules Handle patient paperwork, including medical history forms Follow HIPAA guidelines to protect patient privacy Send appointment reminders via phone, text, or email Skills and Qualifications High school diploma or equivalent (required) Experience in customer service or front desk work preferred Knowledge of dental office software (Dentrix, Eaglesoft, Open Dental, etc.) is a plus Basic understanding of dental insurance and billing procedures Strong communication and organizational skills Ability to multitask in a fast-paced environment Professional appearance and positive attitude Typical Work Environment Dental clinic or private dental office