Unit Secretary, Surgical Day Care

Unit Secretary, Surgical Day Care (260416-50024120) Job Description Unit Secretary, Surgical Day Care

• (260416-50024120)

Purpose of Position:

Performs receptionist/secretarial duties within Perioperative Services and functions as the central communication source.

Description:

1. Interviews patient and/or patient representative to obtain required information necessary to complete the registration process in the hospital information system and maintains the accuracy, confidentiality, and integrity of the automated database. 2. Provide information to patient and/or representative, including but not limited to: Health Care Proxy, Advanced Beneficiary Notice, Important Medicare Message (IMM) forms, financial issues and refers to Financial Counselor if appropriate. Obtain completed forms as available. 3. Maintains providers daily appointment schedules including scheduling and rescheduling patient appointments, processing cancellations and no-show appointments. 4. Maintains accurate, complete and up-to-date patient records. Obtains old records, reports, results, dictation, transcription, etc., as instructed. 5. Maintains adequate quantity of forms, materials and supplies on assigned unit. 6. Responds in a professional and courteous manner in all telephone and verbal communications with internal and external customers. 7. Answers phones, relays phone calls and/or messages, calls ancillary departments, private physicians, and other healthcare facilities, etc. 8. Provides timely communications with nursing staff. 9. Schedules appointments for pre-admission testing services within Perioperative Services, collaboratively utilizing the schedule and available appointment times. 10. Initiates admission and registration of all Perioperative Services patients. 11. Coordinates patient transport resources by established Perioperative Services, CCH and regulatory agency policies, procedures, standards, and recommendations or as requested by authorized physicians, management or nurses. 12. Copies, scans, and faxes materials. Obtains, correlates and processes medical records and reports as required by established Perioperative Services, CCH and regulatory agency policies, or as requested by authorized physicians, management, or nurses. 13. Adheres to safety, blood/body fluid policies and procedures. 14. Demonstrates proficiency and accuracy in the use of healthcare informatic systems. 15. Represents hospital in the community and within the hospital by maintaining confidentiality regarding patients. 16. Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers. 17. Performs other work-related duties and activities as assigned or requested.

Qualifications:

• Ability to read, write, and communicate in English.
• Demonstrated knowledge of healthcare informatics systems.
• Successful passage of medical terminology course, or successfully pass medical terminology challenge exam.
• Medical Secretary/Medical Receptionist experience preferred.

Schedule Details:

24 Hours Per Week, Mon-Fri, Rotating Days, 8a-4p and 9a-5p, Occasional Weekends and Holidays

Organization:

Cape Cod Hospital

Primary Location:

Massachusetts-Hyannis

Department:

CCH-Surgical Day Care

Annual/Hourly:

Hourly

Hiring Pay Range:

$18.3

• $32.

71 Job 5 out of 321 Previous | 1 2 3 4 5 | Next Pay Range Details The pay range displayed on each job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value of Cape Cod Healthcare's benefits package (if applicable), which includes among other benefits, healthcare/dental/vision and retirement. For annual salaries this is based on full-time employment. Beware scam interview requests Cape Cod Healthcare has been made aware of an instance in which a potential scammer has attempted to impersonate CCHC leadership and request chat interviews. Please note this is not our process and we will never direct you to interview solely through web-based chat. For any questions about available job opportunities or to learn more about our interview process please visit our careers page: https://www.capecodhealth.org/careers/ Employee & Physician Login

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