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Medical Receptionist
Job
Robert Half
Brockton, MA (In Person)
Full-Time
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Job Description
Jobs › Brockton, MA › Medical Receptionist Robert Half Medical Receptionist Brockton, MA Apply Description We are looking for an experienced and dependable Medical Receptionist to support a busy healthcare office. This Long-term Contract opportunity is ideal for someone who enjoys creating a welcoming patient experience while keeping front-desk operations organized and efficient. The person in this role will manage daily patient interactions, coordinate appointments, and maintain accurate information within the practice management system.
Responsibilities:
- Welcome patients at the front desk, assist with arrival procedures, and ensure a smooth check-in and check-out process.
- Coordinate and confirm appointments while helping maintain an organized daily schedule for the office.
- Respond to incoming phone calls professionally, address routine questions, and direct inquiries to the appropriate staff when needed.
- Enter and update patient demographic details accurately in the electronic medical records system, including eClinicalWorks when applicable.
- Provide courteous front-office support that helps patients feel comfortable and well-informed during their visit.
- Assist with general reception and administrative tasks to keep daily operations running efficiently. Requirements
- Prior experience in a medical front desk, receptionist, or similar patient-facing administrative role.
- Ability to schedule patients accurately and manage multiple appointments in a fast-paced setting.
- Comfortable handling patient check-in and check-out activities with attention to detail.
- Strong phone etiquette and communication skills when assisting patients and internal staff.
- Familiarity with basic medical terminology used in a healthcare office.
- Experience with eClinicalWorks is preferred, though not required.
- Detail-oriented demeanor with a friendly, dependable, and service-oriented approach.