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Medical Secretary

Job

CHARLES RIVER MEDICAL ASSOCIATES

Framingham, MA (In Person)

Full-Time

Posted 5 weeks ago (Updated 1 day ago) • Actively hiring

Expires 6/22/2026

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Job Description

This Medical Secretary role is in our busy multi-provider endoscopy office. Seeking a motivated and compassionate Medical Secretary to join our dedicated clinical team. We are looking for an individual who brings a positive attitude , is a proactive self-starter , and thrives in a fast-paced environment . This position requires flexibility, strong multitasking abilities, and a calm, professional demeanor under pressure. Must be comfortable working in high volume environment. Reports to Director of Nursing. Open to training the right candidate! Responsible for booking appointments from a work queue, patient reception, daily schedule maintenance, telephone triage and general office functions in a fast-paced medical procedure office Desk job that involves sitting, standing, stooping, and walking as well as frequent typing and patient interaction throughout the day. Strong time management and organization skills required.
Hours:
40 Hrs M-F 7am-3:30pm, sometimes 6:30am-3pm (no weekends)
Qualifications:
Being a positive, professional face of the office; greeting patients in a warm and friendly manner. You are the patient's first impression of our facility. Demonstrating good interpersonal skills, teamwork and a positive attitude is a must. You will be working in a very busy procedure office. Previous experience as a receptionist/secretary a plus. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficient typing skills, quick and accurate Attention to detail and accuracy in data entry. Ability to handle sensitive information with confidentiality. Bilingual / trilingual a preferred. Basic computer skills and familiarity with office equipment, ex. copying machines, scanners, etc. Ability to update electronic medical records and process information confidentially and efficiently At Charles River Medical Associates , we provide a work culture that is empowering. We encourage our team to be great and give their best each day. Our valued employees are the foundation of our success and are the key to fulfilling our mission. CRMA supports employee learning and development and strives to promote within. Accurately schedule patient procedures with exceptional detail and confidentiality using a predetermined questionnaire. Greet patients with a positive and professional attitude. Check patients in and accurately verify demographics and insurance. Update electronic medical records and process confidentially and efficiently. Update and manage schedules daily including rescheduling procedures as necessary using three computer systems and communicating changes to staff. Answer phone calls in a professional manner and direct calls to appropriate staff members. Occasionally, walk patients to the lobby after procedures. Perform other duties or related work as necessary or assigned. Demonstrates courteous, professional, and cooperative behavior toward patients, visitors, coworkers, supervisors, nurses, physicians, and other offices Employees who work 24 hours or more a week are
Benefit Eligible Health Insurance:
90% of premium paid by CRMA for fulltime staff, prorated for part-time. 11 paid holidays/yr. 17 vacation/sick days/yr in addition. Prorated for part-time. Dental, Vision, and Life available. 401k 4% contribution by
CRMA FSA/HSA
available

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