Dental Receptionist -Full Time

Company Overview - Connecticut Valley Oral Surgery Associates, PC is a quality group oral surgery practice with over 50 years of experience serving patients in Western Massachusetts and within recent years expanding to Keene, New Hampshire, we are dedicated to providing exceptional care and service to our patients. Summary - As a Dental Receptionist at Connecticut Valley Oral Surgery Associates, you will be the first point of contact for our patients, playing a vital role in ensuring a welcoming and efficient experience. This position is essential for supporting our commitment to high-quality patient care and operational excellence. We are looking for a long term, dedicated employee to join our team. Monday-Friday 8am-5pm. This position will require you travel to our 3 Massachusetts office locations depending on where staffing is needed. Amherst, Greenfield and Northampton. Training will be done partly in our Keene, NH office. Responsibilities - Greet and assist patients as they arrive at the office, ensuring a positive first impression. Manage appointment scheduling and patient records using office systems efficiently. Verify patient insurance information and check patient benefits. Maintain organized office operations by managing incoming calls and correspondence. Provide accurate information regarding dental procedures and office policies to patients. Collaborate with dental staff to ensure smooth workflow and patient care delivery. Give treatment plans and figure estimates based on patients benefits. Qualifications - Proven experience in customer service within a healthcare or dental setting. Strong attention to detail and organization. Familiarity with dental terminology and procedures. Experience with insurance verification processes is preferred. Knowledge of electronic health record systems is a plus. Excellent communication skills for effective interaction with patients and team members. Ability to multitask in a fast-paced environment while maintaining professionalism. Proficient in basic math and able to do financial estimates for patient surgery. Must be able to type an average of 40 words per minute. Available to work 8am-5pm, Monday-Friday If you are passionate about providing exceptional patient care in the dental field, we invite you to apply today to join our dedicated team at Connecticut Valley Oral Surgery Associates. Please include your resume and cover letter.

Job Type:

Full-time Pay:

From $22.00 per hour

Benefits:

401(k) Health insurance On-the-job training Paid sick time Paid time off Paid training Application Question(s): Are you able to work full time, Monday- Friday 8am -5pm? Are you able to work in our Keene, NH location? Are you able to work in our 3 Massachusetts locations Greenfield, Northampton and Amherst? Do you have reliable transportation?

License/Certification:

Driver's License (Required)

Work Location:

In person