Dental Front Desk Specialist

Job Overview We are seeking a dedicated and friendly Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires strong communication skills, attention to detail, and the ability to handle multiple responsibilities in a fast-paced environment. Familiarity with medical office management and billing processes is highly desirable. Responsibilities Greet and assist patients and visitors in a warm and professional manner. Manage appointment scheduling, confirmations, and cancellations efficiently. Handle incoming phone calls with excellent phone etiquette, addressing inquiries and directing calls as necessary. Maintain accurate patient records using electronic health record Provide administrative support to dental staff as needed, including managing correspondence and documentation. Assist in maintaining a clean and organized front desk area to enhance the patient experience. Experience Previous experience as a dental receptionist or in a similar medical administrative support role is preferred. Proficiency in medical billing practices and collections is advantageous. Familiarity with electronic health record systems (Epic, Meditech) is a plus. Strong customer service skills with the ability to manage patient interactions effectively. Excellent organizational skills and attention to detail are essential for success in this role. Join our team as a Front Desk Agent where you will play a vital role in ensuring our patients receive the highest level of care from the moment they walk through our doors!

Job Type:

Full-time Pay:

$25.00 - $32.00 per hour

Benefits:

Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance People with a criminal record are encouraged to apply

Work Location:

In person