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Medical Receptionist
Job
Robert Half
Taunton, MA (In Person)
Full-Time
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Job Description
We are looking for a detail-oriented Medical Receptionist to support daily front-desk operations for an outpatient care setting in Massachusetts. This contract-to-permanent opportunity is ideal for someone who can create a welcoming patient experience while keeping scheduling, registration, and payment processes organized and accurate. The person in this role will serve as a key point of contact for patients and staff, helping the office run smoothly and efficiently.
Responsibilities:
- Confirm patient insurance details and demographic information before visits to help ensure accurate registration for outpatient services.
- Coordinate clinician schedules within the electronic health record system, keeping appointment availability up to date and aligned with patient care needs.
- Receive copays and other patient cost-sharing amounts at check-in or time of service, following office procedures for payment handling.
- Welcome patients at the front desk, manage check-in activities, and address routine questions in a courteous and timely manner.
- Provide administrative assistance to clinicians and support staff, including help with documentation and Section 12-related processes when needed.
- Maintain organized front-office workflows by managing phone calls, appointment updates, and general reception duties throughout the day.