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Medical Receptionist
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Westford Dermatology and Cosmetic Center
Westford, MA (In Person)
$45,760 Salary, Full-Time
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Job Description
We are looking for a Medical Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Medical Receptionist, you will be the first point of contact for our company. Our Receptionist's duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. Ultimately, a Medical Receptionist's duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards. Responsibilities Greet and welcome patients as soon as they arrive at the office Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Ensure Patients insurance is up to date Call for Referrals Maintain office security by following safety procedures and controlling access via the reception desk Take Payments from patients Confirm patient appointments Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing] Schedule is Monday - Friday 8:30 - 5 Skills Proven work experience as a Receptionist, Front Office Representative or similar role Hands-on experience with office equipment (e.g. fax machines and printers) Professional attitude and appearance Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Excellent organizational skills Multitasking and time-management skills, with the ability to prioritize tasks Customer service attitude High school degree; additional certification in Office Management is a plus