Medical Receptionist (Full-Time Front of House)

Medical Receptionist (Full-Time

• Front of House) FECC Eye Care & Optical (Westford) Westford, MA Job Details Part-time $20
• $24 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Medical documentation Medical office experience Medical scheduling Administrative experience High school diploma or GED Medical administrative support Full Job Description Medical Receptionist (Full-Time
• Front of House) About the Role Family Eye Care Center & Optical Gallery is looking for a friendly, professional, and detail-oriented Full-Time Medical Receptionist to join our team.

This position is an essential part of our practice and is ideal for someone who enjoys helping patients, thrives in a fast-paced environment, and can manage multiple responsibilities with accuracy and professionalism. This position involves administrative and insurance-related responsibilities and requires strong attention to detail. Candidates with prior medical office experience — especially in ophthalmology or optometry — are strongly preferred. What You'll Do Welcome and check in patients Answer phones and assist with scheduling Verify medical and vision insurance eligibility and benefits Determine when referrals or authorizations are required Contact patients regarding referral or insurance issues prior to appointments Order contact lenses and communicate with patients regarding orders Assist with recalls, confirmations, and follow-up tasks Maintain accurate patient records and documentation Coordinate with doctors, technicians, optical staff, and billing teams Provide patients with a professional, efficient, and positive experience What We're Looking For Strong attention to detail and organizational skills Ability to multitask in a busy medical environment Professional communication and customer service skills Dependable, team-oriented, and proactive attitude Comfort working with insurance verification and administrative workflows Prior medical office experience strongly preferred Eye care / ophthalmology / optometry experience highly preferred Why This Role Stands Out Join a respected, well-established eye care practice with a strong reputation in the community Be part of a supportive, team-oriented environment where your work truly matters Work closely with experienced doctors, technicians, and leadership in a collaborative setting Gain valuable experience in both medical administration and specialty eye care Opportunity to grow professionally within a fast-growing practice We value professionalism, positivity, attention to detail, and creating an exceptional patient experience Competitive compensation based on experience and skill level Position Details Full-time position Competitive pay based on experience Opportunities for growth within a well-established eye care practice If you are organized, motivated, and enjoy working with patients in a professional medical setting, we would love to hear from you.

Pay:

$20.00

• $24.

00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off

Education:

High school or equivalent (Required) Ability to

Commute:

Westford, MA 01886 (Required)

Work Location:

In person